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October 2023 by meg
I needed a last minute suit for an interview and Wendy C. was amazing. She helped me quickly and pulled different pieces and sizes for me, checked on me, and said when she picks a suit for someone, they usually get the job ;). Thank you for your wonderful help Wendy!
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September 2023 by Tom Jarrett
Great selection, excellent quality, and a1st class shopping experience.
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July 2023 by Shelby Cameron
I had to make a return and after walking all the way through the store to customer service in the back I was told rather rudely by the man at the counter that I needed to return to the department where I purchased the item, like it should have been obvious. My mistake for thinking a customer needing service would go to customer service ?. Of course, no one was near a register, and I'm honestly not upset at the workers as they were probably stretched thin like every other retail store. Thankfully, the woman in the aqua dress at the cosmetic counter was more than happy to help and was awesome. Thank you so much girl, you're killing it. She definitely turned my experience around. Her vibe is exactly what your store and product espouse.
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June 2023 by Sally Sue
Their customer service is wonderful! My grandchildren & I came in from Dillard’s (they were horrible) to find a graduation dress & shoes. Upon entering the store we were greeted & kindly taken care of. They went above & beyond. We walked out with a dress, shoes, & a few other things because being there we felt welcomed so we shopped around more than needed.
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May 2023 by Charlie Hogan
Unfortunately there is no way to leave a review of their corporate office. That is who I'm reviewing. I have been a customer of Von Maur for over 10 years. I recently placed an order of over $5000 online. I was called the next day to verify that it was me and so I did that over the phone. The next day I receive emails saying that my order was cancelled. I called and asked why and then was transferred to the Fraud Dept's voicemail. When I was called back I was belittled and made to feel like a criminal by the woman on the other end of the phone. I had done nothing wrong but ordered items that I needed. I was accused of being a reseller and that my order went against company policies because I ordered 2 different styles of shoes in multiple sizes. I stated, "If this is for a wedding and I need all the groomsmen to match, wouldn't you think that I would order different sizes?" ...NO response to that. Then I was asked about a Kate Spade gift item that I ordered multiples of. I said, yes, those make great gifts and the price was great. Again, no response. I was cut off while speaking, and the woman was just overall very rude. This was all very new to me as I've never had an order cancelled. No questions were asked....just accusations made. And even when I tried explaining, I was not listened to. At the end of the conversation I said, "Well, I guess I'll just have to order from someone else?? I ordered from y'all because I was getting free shipping"......her response, "Okay have a great day" -click Definitely not how I would treat someone if they were my customer and wanted to spend $5000. Not sure how this company will stay in business when Nordstrom, Bloomingdales and Neiman Marcus all have superior customer service standards.
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March 2023 by Rosario Williams
Love Von Maur. Great selections in shoes, purses, active wear, clothes, etc.
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March 2023 by Cathleen Vilmont
One of my favorite stores in the world. Great helpful staff! Good sales. Nice brands. Lots of selection. Really good shopping.
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February 2023 by Adam Lannen
Best sales associates I've ever dealt with! The children shoes rep Amie is a God send to the sales industry!
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January 2023 by cale bowe
Customer service reps are rude and unhelpful. Just tried to get me off the phone ASAP without helping me at all.
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December 2022 by T Smith
What may I say about Von Maur? Approachable and knowledgable staff, amazing product choice, and free gift wrap, Jackpot!
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December 2022 by Beast Mode
The Lady in the purse and wallet section was extremely helpful in helping select the appropriate xmas gift. The free gift wrapping was an excellent addition to the purchase. The ladies wrapping were really nice too!
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September 2022 by Angeline Gulhaugen (AGhoul)
What a lovely store with a great selection. They carry many different brands, and also some very nice, higher end brands. Quality is far better than something cheap from Kohls that fades on thr 1st wash and will barely last a season. Pay a little more for a lot better quality. Shop their great sale stuff, and you've hit the jackpot!If you have a Von Maur card,.you get zero interest, free shipping, and free gift wrapping.I love them!
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September 2022 by Heather Holt
I went in to find something for my niece for her birthday. Elizabeth was the young lady working in the department that night. She was super helpful, walking me around showing me different options. I ended up finding the perfect item.
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September 2022 by Michael
I’m going to start shopping here after the excellent service I received! You get what you pay for and the merchandise here is far superior to the other stores in the mall!
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September 2022 by Kos Amegan
Nice Dresses ,pants, ? shoes and different rings. You can get his Credit card ? if you want