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January 2024 by Shelly Menes
I have been renting our storage unitFor years . I want to have a shout out to The manager, CJ Buckley he is the kindest manager I’ve met. I’ve been in service and sales for many years over 40 years. His thoroughness and kindness.!! His store is always his clean. I can’t say enough great about him. Thank you!!! Cj You are a good asset , to the company !! And his staff is friendly to Brandon the assistant is really nice and very helpful. If you’re looking for someone to give you great service and a clean place for your stuff this is where to go. Sincerely, Shelly Menes . thank you again.!!!!
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November 2023 by justan Carlson
I will never use uhaul again after dealing with this location. I hope every employee gets fired and can never find work again. I hope your kids kids never speak to you and that your parents disown you. GFY.
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November 2023 by Papa Voodoo
Will literally never rent from uhaul again after dealing with this location. Genuinely hope for the worst outcomes in life for all employees
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September 2023 by Liz S.
Always great service very knowledgeable. In quick to get me in a truck. Sometimes with zero reservation I love it. Thank you so much.
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August 2023 by Nancy Kerr
These guys are amazing! We had an issue with a Tow Dolly we rented from Michigan, and they got right on it and exchanged it for another one, even put air in our tires. Definitely the place to go if you need a U-Haul or help with one.
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August 2023 by Jacob Bond
They were courteous and extremely helpful with my one way trip with a motorcycle. Not all locations are the same, and I believe this one stands above most.
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July 2023 by Megan McEvoy
Absolutely awful!!!! I had one of their customer service reps call me about a uhaul order I placed in Iowa City. They told me I would either have to go to a Davenport or Waterloo location despite me having this reservation in Iowa City for over a month. Was not accommodating or anything- I would recommend literally any other moving company.
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July 2023 by Mike Hurlbut
Brandon is amazing. I recommend this store they are wonderful to work with
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June 2023 by Nina Wick
This was the first time ever using uhaul at this location. the employees (Bobbi le and brandon) were unprofessional (wearing sunglasses inside), rude, and were not very clear on how the prices worked. I'm glad the owner C.J. was helping us when we returned our vehicle since he made things right with the misunderstanding and that we weren't charged an inappropriate amount. 1 star review for the lack of expertise until resolved by owner.
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June 2023 by Dave Conger
Your GM, CJ Buckley was very professional and polite...He was a pleasure to work with.
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June 2023 by Bruce Feuerbach
CJ was very helpful and accommodating when I had to make changes to my reservation.
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May 2023 by Shaily Simpson
I worked at this uhaul location last summer. I left because employees i was working with were taking peoples credit card numbers and information over the phone. & stealing people deposits. I informed rachel the general manager after james kelley left and she would not do anything about it. Nor any of the the higher ups would. (Rachel is now at the new iowa city location i believe) i would not recomment going here. Very untrustworthy.
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January 2023 by Tammy Likes
I have had many problems with u haul in the past BUT these guys were so nice and went out of their way to accommodate me.! Wish I could give them more stars⭐⭐⭐ oh I JUST DID!
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August 2022 by Ben Ingram
I rent a storage unit at the location and pay my monthly rent using autopay. This month, I had to replace my credit card and unfortunately missed this bill when updating my payment methods. No courtesy reminder, or notice of missed payment before being charged a $15 late fee. This is terrible customer service, and likely an intentional practice to increase late fee collection from unknowing customers. Will not recommend the business or be giving them mine in the future. Enjoy your $15. Hope it’s worth the hundreds lost.
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August 2022 by Julio G
Brandon, helped me with a after hours delivery. Nice people, nice facility. 5 stars!!!
