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September 2024 by Kent Horstman
Called at 11:55 am 8/18 and informed them that I was moving out of my unit. They charged me $119.12 on 9/1 for a unit that I told them I no longer needed. They refunded me $84.73. So they’re trying to charge me $34.39 for their mistake? I don’t want to hear about the “insurance” either. If they wouldn’t have charged me, the insurance would not have came out either. I never did get the “free” month either. Shady business practices. I would not recommend and will not be using again. I’ll also be reporting this to Better Business Bureau. I’m so tired of companies stealing from their clients. - UPDATE. I’ve sent a couple emails. I still have not been refunded or even responded to.
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September 2024 by mark mitchell
Very Professional and Very Clean. Like the Security of Getting In & Out, Not just anyone can go in to mess around. They were very nice in the office. Like the hours too! Thank You for your Help & Secure!!!
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September 2024 by Tyler Lessard
Super easy and convenient and super clean good location manager is very nice and showed us our unit let us know that that location store will be open soon very happy to here and love that their is a gate.
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September 2024 by Ashley Johnson
It is a very clean and well taken care of storage lot. Rachel is really nice and answered all of our questions. Went out and helped us with our gate code and took us in and showed us our unit. With the lock already in it saved us so much time and money.
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June 2024 by Michaela Elsbury
Chad was my absolute lifesaver. Had my local storagemart be problematic and unkind, but Chad restored my faith in other storagemarts! Super kind and helpful.
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May 2024 by Sandra Evans
Lindsey is the greatest! Helpful and kind. Goes out of her way to help you!
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May 2024 by Tamera Drury
I've used them twice now in the last 5 years. Always great customer service and I feel safe at the locations. Love the manager she is busy but always kind!
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March 2024 by Nichole Danneels
I moved out because I and my family number find rats or mice poop all over in my Storage unit and I was not going to pay 137.94 a month for poop be all over the place and it is hard to talk to a person at the office .
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March 2024 by Lisa Harrison
Roul was very helpful walked us threw the process made sure we found our unit the process was very easy and stress free roul needs a raise just a recommendation very clean unit as well
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March 2024 by Brandon Judell
Ms. Johanna is superb customer service person, vocally, persona-wise, and knowledge-wise. You are so lucky to have this wonderful person working for you. She put me totally at ease and solved my problem. Thank you.
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February 2024 by Robert Tutor
Very helpful. Thorough explanation of process, cost, etc.
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December 2023 by Sarah Munoz
The staff is incredibly helpful! I had no issues getting started with my storage unit or getting out when I was done with it. The unit itself was clean and a reasonable price for the size of it. Would recommend to anyone looking for a unit :)
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December 2023 by Vernon Reed
Great customer service from Maryann! Went above and beyond helping me with my unit selection!
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November 2023 by Joshua Bishop
Very helpful
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November 2023 by Josh Dvorak
Very friendly service. Also the facility is very secure. Renting through the website was super user friendly. I would highly recommend to anyone looking for a storage unit.
