-
September 2022 by william robinson
Great experience from loading to unloading! However we have NOT found the electrical cord to my lift recliner chair that was in lower level of our original home. Do any of the three persons who loaded our home remember where it placed? Thanks for your help.
-
November 2021 by Scott Jones
Mike was easy to work with and responsive to my follow-up questions.Made me feel there wouldn’t be any “gotchas” once we had a contract.David was our driver. He was good to work with and showed care for our belongings. He arrived for pick up and drop off as agreed to.The loading crew did a great job. Shout out to Quinton and Josh for great work.The unloading crew were also great. Thanks to Manny, Elijah and Konan in Tampa.
-
October 2021 by Tim Harrmann
Riley's driver Ryan and his team were very professional and friendly to deal with. They were very efficient and communicated very well throughout the entire process from packing and loading to unloading, staging and reassembly of our furniture.Prior to selecting Riley, I received three quotes with Riley being by far the lowest bidder. I highly recommend their services.
-
January 2021 by Rafael Morataya
They lose multiple boxes in our moving and several don’t have an economic value, definitely not a good company to trust
-
December 2020 by Linda
Great experience. They arrived on time and all four guys worked very hard and got us moved with no incidents at all. Would certainly use them again.
-
November 2020 by Melissa Mital
They were professional, cleanot and very careful. Extremely pleased!
-
August 2020 by Taaron Stinocher
We had four movers and they all took their sweet time. My mirror was broken (found a few days later) as they didn’t say anything and just hid the broken part behind some other wall hanging in the corner of my living room. They used a box clearly labeled “XBOX” as a door stopper. They broke the screen door to our new home. AND they got argumentative when I asked them to bring a few more boxes up from the basement. We paid over $2,200 and the service was absolutely awful. I’d give it zero stars if I could. Would highly recommend you DON’T use this moving service.
-
November 2019 by Taaron Courter
We had four movers and they all took their sweet time. My mirror was broken (found a few days later) as they didn’t say anything and just hid the broken part behind some other wall hanging in the corner of my living room. They used a box clearly labeled “XBOX” as a door stopper. They broke the screen door to our new home. AND they got argumentative when I asked them to bring a few more boxes up from the basement. We paid over $2,200 and the service was absolutely awful. I’d give it zero stars if I could. Would highly recommend you DON’T use this moving service.
-
November 2019 by Taaron S.
We had four movers and they all took their sweet time. My mirror was broken (found a few days later)...they didn't say anything and just hid the broken part behind some other wall hanging in the corner of my living room. They used a box clearly labeled "XBOX" as a door stopper. They broke the screen door to our new home. AND they got argumentative when I asked them to bring a few more boxes up from the basement. We paid over $2,200 and the service was absolutely awful. I'd give it zero stars if I could. Would highly recommend you DON'T use this moving service.
-
November 2019 by Dustin McCab
North American moving company was professional and respectful in all phases of this move. The site coordinator answered all my questions in a timely (fast) manner. The move coordinator called to keep me updated on dates and times throughout the move. All belongings were delivered in the same condition as they were prior to the move... this I was very happy about. The delivery driver at drop off was professional, respectful, and showed care with our belongings and house. I would recommend this company and plan on using again. I gave it four stars because there was an issue with an item due to miscommunication but the company remedied immediately. Great job!
-
November 2019 by Rachel Taylor
The guys were friendly and made sure to stack my items so that everything fit inside the storage unit.
-
September 2018 by Kay Goldberger
The agent did a very well with the estimate; the driver and those who loaded and unloaded did a great job, everything was unloadedin good condition; but the packing was inconsistent. We had minimal damage but would not have had any if the packing was the same for the same type of items. Half of our clothes on hangers were put in boxes instead of wardrobes. That required time and cleaning to get the items in good shape. The pictures/ wall hangings were wrapped individually, excep two. By putting a those two together instead of wrapping individually, there was damage. Also, the good sheets were packed with liquid cleaning items that should not have been packed. The sheets were damaged. There was inconsistencies in the type of cleaning/food items packed or were not allowed. None of the dishes or glassware was broken. All of that was packed very well. Again, if there had been consistent packing this would have been a claimless move.
-
August 2018 by Kay G.
The agent did a very well with the estimate; the driver and those who loaded and unloaded did a great job, everything was unloadedin good condition; but the packing was inconsistent. We had minimal damage but would not have had any if the packing was the same for the same type of items. Half of our clothes on hangers were put in boxes instead of wardrobes. That required time and cleaning to get the items in good shape. The pictures/ wall hangings were wrapped individually, excep two. By putting a those two together instead of wrapping individually, there was damage. Also, the good sheets were packed with liquid cleaning items that should not have been packed. The sheets were damaged. There was inconsistencies in the type of cleaning/food items packed or were not allowed. None of the dishes or glassware was broken. All of that was packed very well. Again, if there had been consistent packing this would have been a claimless move.
-
August 2016 by Judy P
Moving my mother from Iowa to my home in Virginia wasn't an easy task, but, the people at Riley Moving and Storage did a fantastic job!
They took superb care of all my mother's furniture, especially her antiques and special photos. They wrapped and packed everything securely, and delivered it to my home with absolutely no damage.
We were extremely pleased with the care and attention to our needs by both the company and their driver/handlers. Ethan and Danielle were amazing, and we really enjoyed their company while they were loading and unloading mother's things.
Thank you so much for an awesome move! We will definitely refer others to your company, and will definitely call you first if we ever need to move anything again!
-
May 2016 by Judy Patrick
Moving my mother from Iowa to my home in Virginia wasn't an easy task, but, the people at Riley Moving and Storage did a fantastic job! They took superb care of all my mother's furniture, especially her antiques and special photos. They wrapped and packed everything securely, and delivered it to my home with absolutely no damage. We were extremely pleased with the care and attention to our needs by both the company and their driver/handlers. Ethan and Danielle were amazing, and we really enjoyed their company while they were loading and unloading mother's things. Thank you so much for an awesome move! We will definitely refer others to your company, and will definitely call you first if we ever need to move anything again!
