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March 2024 by Devon “Debo” Heatherly
They have continuously have semi's blocking the left hand lane of West River drive.And they have semis parking on the right hand shoulder. Somebody's Going to be seriously injured or even killed because of this issue. They do not care and won't do anything about it.
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March 2024 by wesley gary
DO NOT COME HERE.I dropped a loaded trailer at noon on Valentine's day 2-14-24. No empty for me. 'We will have one for you tonight'. I left my personal info on paper and it was thrown into the garbage. I drove five minutes across town to their other location, no empty. I asked what should I do. 'wait'Until when I asked. They couldn't tell me. I've been here almost 24 hours. Uh-- is dog food worth this hassle? Anyone know why inflation is where it is right now? People like this. 3 idiots in a guard shack doing nothing, knowing nothing, not caring. Stealing money from Purina pretending to work.
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January 2024 by Hans Han
Delivery.The ladies and gentlemen in two guard shed, live unloading gentlemen, all of them are nice and professional.Good people, good company.
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December 2023 by RD Tech
One of the worst. Been waiting 3 hours just to get a door and now having to drop my trailer and bobtail out and wait for who knows how long. They don’t care about your clock or anything else and they are rude as well. I’m about an inch close to telling them how I feel and getting my trailer and leave. No professionalism at ALL
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November 2023 by Andy Braun
To the gate guard with the bad attitude: don't worry there is a happy immigrant ready and willing to do your job. And u can go back to the couch in your Mom's basement.
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August 2023 by April Wilcox
Drop & hook: Don’t go to the 607 Schmidt address, they’ll just make you turn around. First, go to the drop lot (1531 W. River Drive) and drop your trailer. Then, go to the Howell Guard Shack to get paperwork and for them to tell you where to pick up the loaded trailer. It will be in one of four lots. Howell Guard Shack is pinned in Google maps as Purina Guard Shack (500 S. Howell Street) Other than having to go to several different lots, this place is pretty easy. People are nice and helpful.
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July 2023 by Chief Brody
Tanker driver delivering sharing his experience. All of the other reviews are spot on. I've been here for over 3 hours and they haven't even taken the sample. I've never had any other receiver take over 3 hours just to take a sample. Worst receiver I've encountered.
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July 2023 by Heather Mason
It takes 3hrs to check in. Not waiting. But you go to the guard shack to check in they send you around the block to park and check in. Given a piece of paper to go back to where you started at the first guard shack and they tell you to go to a different part of the building that you've already passed 3x for your door. Unhook. And sit for 4+ hours. They're overly nice. It makes it worse.
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July 2023 by top quality
What a waste of time. Company doesnt care about the drivers time, especially now when we have ELD’s. Took them 3 hours to assign dock doors to a truck. You need to leave a yard from the other side of the building, drop a trailer and come back to the yard again to wait. 2 hours since I dropped a trailer and its not loaded yet… will try to avoid this shipper in the future. Really bad experience here…
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June 2023 by noah smith
Terrible place to pick up from, it was suppose to be a drop and hook. Said they were 2 to 3 days behind. Had to find a new load. They should have notified my company of this before hand.
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April 2023 by George Geo
Drivers avoid this place!!! checked in at 3pm it's 7:30pm now and still waiting to grt loaded and they even can't tell me when it's going to be done!!! absolute nightmare!!!! very slow, ver unprofessional and rude people!!!! They don't care about drivers!!! they they are still in the business!!!! reporting this place to the fmcsa!!!!
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February 2023 by Power Carriers Inc
CHECK YOUR BOL FOR TIMES IN AND OUT BEFORE LEAVING!DEMAND CORRECT TIMINGS ON THE BOL!Driver showed up 12:30 pm for 1 pm pick up appointment, 1:30 was given a door handed the paper work at 7 pm!statement on the BOL: planned date 02/16/2023 13:00 time in/out 15:40 18:14Driver drove all night to make the delivery appt which was 9 am almost 500 miles awayof course got denied detention by customer due to those timingsat least broker paid 75$ out of their pocket just because I was bothering them through all this time and they knew the times we are telling are true!AVOID! AVOID! AVOID!
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February 2023 by Rita Zhao
Today the driver's appointment was 12 noon PM. He arrived at 10 AM in the morning and got out at 12:30 PM. Fast and nice. appreciated.
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February 2023 by Riley Meyer
Completely horrible at loading . Will take all day to load your trailer when you’re sitting there waiting for it. Even showed up 30 minutes early for my appointment. I’d AVOID this place as much as possible!!
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February 2023 by Jetmir Ajeti
This place is a total disaster !! Nobody knows what's going nobody cares !!! Believe all the reviews you see about this place !! If you are a driver please don't even waste your time. It's not worth the headache & frustration !! Whoever is in charge or runs Purina Schmidt Road.. needs to be fired ASAP this is outrageous !!! It only gets worse by the day ..
