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February 2024 by john marshall
Professional and timely
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January 2024 by Regal P.
started/towing service: jeremy (hopefully right guy) came to tow my car to dealer bcuz it didn't start for three days. he got it started & told me the problem. thanx for going above & beyond for service. the stewarts
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December 2023 by Nick Arvanitis
Jeremy was incredibly professional and I knew my car was safe and he communicated perfectly with pictures for the drop off which I wasn't even at.
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November 2023 by Raika Ramirez
This company was amazing! They answered my questions they had a flat rate. Raven was amazing on the phone getting me booked, and my driver was there within 20 minutes of me calling! Jeremy the driver called me when he was 8 minutes out and was so friendly and easy to work with.He Got my van hooked up immediately and off within 15 minutes! I highly recommend these people to take care of any of your towing needs
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October 2023 by Lori Edwards
I think his name was jeremy....sorry if im wrong, but he was great! He was there within a half hour and was very careful with my "baby". Took me and my jeep to the dealership then took me home. I will totally recommend this company to everyone i know. Very nice people.Service: Car towing
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September 2023 by McKayla McClure
This was the best experience I have had with any tow truck company! The driver was so nice and helpful! They were actually early and I didn’t have to wait for hours like other companies! Great price for towing from Davenport to Muscatine. I was so happy I did. It have to break my pockets from the distance! Recommend 10/10 more people should do business like this company!Service: Car towing
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September 2023 by Peter Hartje
Monson is the best around and Jeremy proved it. We needed help towing my wife’s car and contacted roadside assistance. Jeremy contacted us back right away, stayed in contact while he was on his way, and saved us a huge headache by being knowledgeable and efficient.When I need a tow I’ll call Monson and 10/10 would definitely recommend.Services: Battery service
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September 2023 by Bianca Delaine
JP was great. He was very knowledgeable about my vehicle. I thought I was locked out of it and turns out the battery was dead. Thanks for the jump!!! This company was very fast, soon as I put the request in JP arrived less than 20 mins, not to mention it was 99 degrees outside. Thanks JP your the best!!!!Services: Battery service
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September 2023 by renee mack
Nevin was awesome! He was very caring and understanding. He ensured me that my truck would be safe and he took very good care of me. Excellent customer service!
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September 2023 by Sheila King
Have had to use Monson a few times ! Nevin is the only driver I will have! He went above and beyond to help us with our situation! He treated us with the utmost respect! He knows what he is doing and will make sure he does it right! Thank you Nevin you are a true asset to this profession!
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July 2023 by m a r i s s a
I couldn't be more pleased with my experience with Monson towing!The dispatcher, Michelle, was very kind and professional. The tow driver, Nevin, was incredibly friendly and easy-going. I received photo updates of my car along the way. I felt at ease the whole time-- 10/10 would recommend. Oh, and the price is great! (The 1st place I called wanted almost FIVE times the price Monson ended up quoting me. BARF!)
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July 2023 by Karen LeFebvre
We had called in and were told that it would be 6:30 by the time they could get to us. We were ok with that, but then we received a call from Nevin saying he could be here in 11 minutes. Our car was jump-started before 4:00. Nevin was extremely nice and very professional. Being new to the Quad Cities, we were extremely happy in finding this business! Would definitely use this business again!Service: Battery
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July 2023 by John Huber
We have worked with Monson for several years now. We recently contacted Monson with a request to move a shipping container. The catch was that it was up against our building. Monson sent Nev to move the shipping container. There was no question that Nev knew what he was doing. He was professional throughout the process and was patient while we located the owner of a car parked in the way of the delivery. Nev took the time to position the container perfectly when he could have just left it where it came off the truck. He did not leave the job site until he was sure that the shipping container was at the best position it could be. We would absolutely recommend Monson.
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July 2023 by Brandon Davison
Nevin got up out of bed at 2am to come assist me with a tow. He went above and beyond even dropped me at home on the way back. I've never dealt with such a professional and courteous Tow operator. Monson has a great team member in Nevin. This guy is an absolute legend. Need a tow, don't call anyone but Monson!Service: Car towing
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June 2023 by Rebecca A.
My son's car died after leaving school. He was able to pull off the road but ended up in someone's driveway. Monson answered the phone, got the details, worked out a plan to leave the keys, and took care of the rest. They called when they picked up. I was able to pay online. Easy and efficient.
