-
April 2023 by Heather Anthony
The lady there was very nice if a bit chatty. However the price was RIDICULOUS for a simple return. We will NOT be using Jackson Hewitt in the future.
-
May 2022 by M.Nicholas Serrano
I didn't get all the deductions I was allowed. Why wasn't the registration for my vehicles? When I made my appointment, I was told I could get an $100.00 bonus just for switching. When I got there, I was told the bonus had expired. The whole experience has me wondering if I missed out on other deductions. The filing fee is unreasonable compared to H&R Block. Next year, I'll look for another preparer.
-
May 2022 by Jarrod S
Charged me 500 dollars to do my taxes. I will not be going back.
-
February 2022 by Patricia Mooney
The charged $391 to do my taxes. They did not inform me of the cost before hand. They insisted that even though I am a self employed subcontractor I could not claim a home office expenses. I was asked how would we determine that any way? I thought SHE would know and that was one of the reasons I came to HER. I also see no way to complain without calling the same woman. Her next appointment was waiting for me and she had already filled everything out before giving me a price. She was very likable and kind just not knowledgeable about self employment.
-
February 2022 by Antonia Vesey
I love my experience at the Jackson Hewitt on the avenue of the cities they get five stars from me because they were very respectful and they move pretty fast versus the five points location in Davenport or the location on Brady Street in Davenport those offices move very very slow so I was always impressed, this is reason why I stay with Jackson Hewitt in the first place because when I first filed in 2014 I went to Moline in the avenue of the cities all of my all it was a great experience I would recommend anyone to go
-
April 2021 by Jessica Roberts
Haven't been there since Feb
-
March 2021 by Leticia Ridley
I've had 2 bad experiences with your company. 1st one waited over 2hrs after appt. With 2children for them not to be able to do taxes and then had to drive to other location to get done. This year I made appt again at Brady st location for me to sit outside for 20min and then I called to figure out what was going on for them to tell me location closed and didnt even call to tell me anything.i had to drive to locust location just to be sitting there for 3hrs before getting taxes done and totals did not even come close to last yrs refund and not much had changed from last yrs refund and still payed 900 dollars for them to be done. Very poor customer service and poor service which is causing me to not try again another year
-
February 2021 by Stephon jones
I’ve had a good experience at Jackson Hewitt in Davenport, Iowa Janet was so nice and sweet and got it all done in a timely manner ! I will definitely be going to Jackson Hewitt from now on thank you so much Janet!
-
February 2020 by Nancy Offenhiser
My tax preparer, Teresa Moore, on Locust Street in Davenport Iowa, was very knowledgeable and professional! My previous tax preparer had retired and a friend suggested Teresa. A former H&R Block person, I was very happy to work with Teresa! I will be back next year!!
-
January 2020 by Don Ortiz
The person that helped me was awesome her name was Debbie. The general manager
-
December 2019 by Christina Hyten
Very fast friendly service , never wrong and always get the maximum refund amount.
