Jack's Brake & Alignment (East) is a reliable automotive repair shop that specializes in foreign and domestic repairs for various vehicles, including cars, SUVs, buses, and trucks. They offer no credit needed financing, ensuring that customers can receive necessary repairs promptly. The staff is known for their friendliness, starting from the moment customers enter the shop. They explain what needs to be done and promptly begin working on the vehicle. One customer, visiting for the first time, had their truck's oil changed and appreciated the reasonable pricing and friendly service. Another customer required assistance when their car wouldn't start, possibly due to a battery issue. The employee, Kendrick, quickly set up a charger and helped navigate the AAA IVR system to arrange for a tow truck when the problem turned out to be more serious. The customer was grateful for Kendrick's assistance and praised his excellent service. A travel trailer owner, following their RV dealer's advice, took their trailer to Jack's Brake & Alignment (East) for axle alignment. The staff was easy to work with, professional, and finished the job ahead of schedule and under the estimated cost. Overall, Jack's Brake & Alignment (East) stands out for its trustworthy technicians, high-quality repairs, and exceptional customer service.
Very happy with how everything turned out. It was all right.
September 2025
They do good work. Friendly staff. A bit pricey but usually fix right the first time.
August 2025
Always happy with the service at Jack's Brake & Alignment on Eastern Ave. They get me in quickly & take great care of our vehicles. Nick Z did a great job today! Kevin is always friendly & helpful! Thanks for your great service!
