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April 2023 by Teya Nesbitt
Rude and unprofessional. I called to obtain information from having my taxes done here last year and was talked down to and hung up on. I wouldn’t recommend this place to anyone.
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April 2023 by Abe Lukowicz
Karen was better, way more professional, and cheaper than the competition next door!
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March 2023 by Haley Dixon
I’ve had Karen do my taxes for the past few years now. She has always been fast, efficient, friendly, and knowledgeable. I would recommend her services.
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February 2023 by Alina Vanbarg
Went in to have my taxes done by the “daughter” she said I was only going too get $83 from state and less than 1500 in federal, I have 3 kids and had income from 2022. She told me the numbers, and I told her something just seemed off to me, so I told her that I was just going to do my taxes myself and she “THREW MY FILE” at me and said I just wasted my time, I was only there for five minutes. I apologize for taking up five minutes of her time, and I had my baby with me and he started fussing. She told me to leave and I was already in the process of leaving. She was very rude when someone calls on the phone she doesn’t put it up against her ear and she seems mad when someone calls. If you can do your taxes online by yourself do it because I got back over $4000 do it by myself. I would never recommend anyone to go there. ☺️
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February 2023 by Julia Bowen
Absolutely awful. Put us in debt with the irs for over $10k! We had to pay someone else to fix the major issues they caused and we were actually owed money from the irs! Would never go here again or recommend anyone go here.
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February 2023 by Chris Blocker
I will not go back I wanted to file head of household claiming my daughter like I do every year but this year I don't have a letter with her name on it so I can't claim head of household I will not return
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February 2023 by Ryan Summers
I have my taxes done here year after year without fail. And without any problems.
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March 2022 by Linda Ogden
Karen prepared my 2021 taxes. She was polite and knowledgeable. I will use her service next year.
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February 2022 by Ray Haley
15 minutes. Was all it took. Very good at knowing what she does. I will keep going back.
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November 2021 by Tuptate
Karen takes care of me every year, I won't go to anyone else. I know my taxes are being done right and she'll always have them on file.
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March 2021 by DEATHROW ELITE
Karen takes care of me every year, I won't go to anyone else. I know my taxes are being done right and she'll always have them on file.
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July 2020 by Therese Cagle
Thank you for fast professional service
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May 2019 by DEE GODESS25
Called to see what I had to do to amend my taxes because I received another w2 I forgot about.. Before the "owner answered my question she said "I know what u want to do..You want to take take off some or your kids and let someone else claim them. I let her know my reasons then she said " I'm not trying to be judmental " Bish should have kept her mouth shut.. She already had pre conceived judment and I need to file a complaint. This is a form of discrimination. I'm a mother with kids and work 3 jobs. If I were thirsty for tax money I wouldn't be getting it Amended or continuing to work 3jobs... I'll never go back and I'll let the world know my experience that shows the true character of the mfrz behind the place of so called "business #unprofessional #judmental #preassumptions. Later after receiving all documents I called to amend my taxes the mother found out who I was and said she can't do them denying my services and suggesting I come after tax filing time was done. Great customer service involves helping your clients/customer in order of first come first serve not for your own convenience. All this came in after I had previously called to get info about amending my taxes and she told me to come in as soon as I got all of my money from state and federal.
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March 2018 by denise sprague
I have been going here for years but today Jolene threw my file at me and threw me out of the office for asking a question about last year's taxes. I was told i would have to make another appointment if I had questions. When i called to talk to owner I was put in hold. I will not be returning.
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January 2018 by Vanessa Dooling
I took my taxes there and the lady did them perfect!! BUT then told me I "messed up" my taxes from previous year and she would get me back my money in no time. Gave her all my information and she acted as if she had NO IDEA who i was every time I called to check in on my taxes. I called maybe once or twice a month for a good 4 month's after April of 2017. I then got into contact with her Daughter via facebook who said I could come in a discuss issues and was YET AGAIN ignored and ended up leaving there even more pissed than I already was. I do not recommend this place to anyone and am still waiting to receive my information.
