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January 2024 by Jake Cannon
Pros: Person was niceCons: Policies at branch do not match enterprise website. We attempted to use a debit card but they need multiple forms of proof of address. Utility bills, pay stubs, first born, are all required. I get using a debit card comes with extra restrictions, along with an additional hold.If this was stated anywhere (it’s not, I checked) I could have come prepared. So, good luck attempting to rent from Enterprise. Hopefully whatever made up policy they are using does not hurt you.
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September 2023 by mark weigand
Van was pretty new, clean and ready to go.
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August 2023 by Nicole Clark
The best place to get a rental from, there is always a good car selection and availability, vehicles are clean and a new car smell is a plus for me. The staffing is very helpful and informative. Special thank you to Matthew A. for your professionalism and explanation of your billing process. I always rent from you, so I will be back in the near future.
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July 2023 by Roy Bartlett
Very rude and don’t care about helping you was ten mins late and gave way the rental had too go all the way to moline airport to pick up my rental never ever will I rent thru this company again that’s a promise actually deserve 0 stars had it my way
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June 2023 by Richard Roberts
Paige and Jon(?) did an awesome job of addressing my concerns. I was overly pleased with the value of my rental. Thank you to the 53rd Street staff for excellent customer service.
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June 2023 by Carlos Trevino
spent an hour on the phone booking and getting addresses and details on the rental to get a confirmation of everything to get a call back 5 minutes later to say sorry, we have no vehicles!!! After an hour of completing the booking!! getting the confirmation email and then " Sorry we have no vehicles" WOW!
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April 2023 by Julie Basden
Very friendly staff, guick and efficient service with pick up and return
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February 2023 by Terri Fogel
They are rude and don't work with people. Didn't take my debit card even after putting 400.00 on it. Had extended warranty who was paying for the car rental but chose not to work with us. Car dealership got a loaner suv the next day as we're handicap and needed a vehicle. Which was good as our suv was in the shop for 2 weeks. Our car dealership said that they too have had issues and don't use them!
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February 2023 by Theresa Wade
I had the best experience ever! I picked my vehicle up at the 53rd location and John was the one who helped me and he had the best manners ever, he was very helpful and put me in a wonderful vehicle!!
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February 2023 by June B.
insuranc used enterprise when my car was being repaired, stay away from this enterprise in Davenport, ia, the car I got was filthy dirty everything about it filthy seats, windshield, windows just everything! equipment on the car even started to fall apart and they charge me for it! Worst service ever!
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January 2023 by Vanessa Jones
Love these guys love going to them on 53rd street they always do the right thing by me and I always get a nice clean car
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December 2022 by Aldon Dorsett
This place is a joke and highly unprofessional they dont treat people with good customer service especially minoritys they pick and choose who they give cars out to and if your not white you wont get one . Since when do you need to show proof of a utility bill ,pay stub ??? we had the $300 for the deposit and the money to complete the transaction. And the DRIVERS LISCENSE LIKE PERVIOUS TIMES !!!! HORRIBLE EXPERIENCES !!!!
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December 2022 by Brian s
Went online to reserve a vehicle. Got called that they couldn't put me in a vehicle. These people and operation are very lack thereof. Go somewhere else or be disappointed.
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September 2022 by Venisha Young
Great great selection of trucks and cars . The vehicles are clean sterilized and ready to be driven. Always something available great discount prices for reward members like me . The staff is very professional and nice they explain everything to you. I get a chance to enjoy my road trips in comfort.
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June 2022 by Mike Richards
I totally left my wallet in my rental car, didn't even know it was missing. They found it while cleaning the car and called me immediately. Trustworthy!
