-
February 2024 by Robert Parr
They were great putting on set of new tires. However, they left white grease all over the tires and rims. They also scratched up my passenger front rim which needs replaced. In addition, they did not put valve caps on, of which they didn't put back on my chrome steel valve extensions and caps, which cost me another $23.68 to replace them.Overall, they have no respect for customer's assets and make a mess, which they need to clean up.
-
February 2024 by Jay Kaess
Very impressed with Adam & the team. My tires were replaced in probably 30 minutes yesterday. Drove home, and noticed one of my new tires was losing air rapidly. Called Discount Tire back, they took care of everything, including getting my car back, replacing the low tire for peace of mind (even though they determined it wasn't technically damaged, just a defect in the valve), and making it right with me. Everyone was very professional & courteous. I'll be going back to this location for my next set of tires or any repairs.
-
January 2024 by Ryan Hansen
We were traveling through the area and had a tire get destroyed by some road debris. I had never used Discount Tire before, but chose this location out of convenience. I was super impressed with the customer service, speed of work completion and the price/value. We are not from the area and likely would not have occasion to come back to this location, but absolutely would recommend to others and will look to try Discount Tire back at home. Well done and thank you to the team here!!
-
January 2024 by Shreise Hudson
New to QC but I always use discount tire no matter what area we’re in. Service was quick. They told us what time to expect our vehicle to be done and met that expectation. Staff is friendly and if course prices are always fair.
-
January 2024 by Alyssa Almanza
Austin did a great job taking care of me! He was definitely on it every time I came in and sold me my tires within 10 minutes flat. Very happy with the service here. The workers in the shop were jamming out to music and you can tell it was helping them work harder and faster. I loved it!
-
January 2024 by Meghan Hickey
Great experience at the Elmore location. I scheduled an appointment online for a tire rotation, and everything went smoothly from check-in to finish. Alyssa took care of me as soon as I arrived. She was knowledgable, friendly, and helpful. Would highly recommend this location for all your tire needs!
-
December 2023 by Ryan Benac
Got new tires a few weeks ago. Fairly good price but the install took about 2.5 hours. However they “couldn’t figure out how to get my wheel covers back on” even though they took them off. I’m almost certain they just forgot before they put the tires back on the car and didn’t want to take the tires back off to do it correctly. So they bent and chipped parts of it to try to install more easily. I had to go home, watch a 2 minute online video, and install them myself in 20 minutes by taking the tires off and putting them on. They were quick to offer to order new covers for me I’m sure for purchase even though it was their fault they wouldn’t put the covers back on and chipped my covers. Disappointed by the laziness but happy with the tire install.
-
December 2023 by David Muhs
Good people. I think they would rather sell you new tires then help you save money by fixing tires.
-
December 2023 by Josh Wagle
Very friendly service. Quick and painless tire installation. Very busy on a Saturday morning, but still only took an hour for install. Would recommend.
-
December 2023 by Connie P.
Don't bother making an appointment, they take walk ins in before they do appointments. I watched 8 walk ins get taken back before car and my appointment was 45 minutes ago and still waiting.
-
November 2023 by Jennifer Mau
They have an inefficient system, they cannot schedule time for customers, it’s first come first served. This means you can’t leave a wheel with them and come back after work to have it put back on without going back into the cattle call line. The employees aren’t able to communicate any of this effectively, and it turns into a big waste of time.
-
November 2023 by Jimmy Woodland
The people that work here are angels! My family and I needed a couple of trailer tires so I could make a trip across the country to be with family as I found out that I have cancer. I was getting my post grad and money was extremely tight. They wanted to make sure I got there safely so they replaced all of the tires on my trailer and charged me less than I could buy a tire anywhere else. The employees here are kind and care about their customers and their safety! They impacted my life more than they will ever know! I was extremely stressed about how I was going to be able to find tires and try and get them on and pay for what I needed and they did it all! I am extremely grateful to these wonderful people!
-
November 2023 by Dana Donald
I had the front and rear driver side tires that kept having small slow leaks so I finally took it to discount they fixed the both of them there was a nail in the back one the front one it was just something on the rim some rust they fixed them I did not buy the tires there and they did not charge me the guys are awesome out there
-
November 2023 by Amy Underwood
Very customer friendly and they got me in quickly and they were really busy.
-
November 2023 by Jimmy W.
The people that work here are angels! My family and I needed a couple of trailer tires so I could make a trip across the country to be with family as I found out that I have cancer. I was getting my post grad and money was extremely tight. They wanted to make sure I got there safely so they replaced all of the tires on my trailer and charged me less than I could buy a tire anywhere else. The employees here are kind and care about their customers and their safety! They impacted my life more than they will ever know! I was extremely stressed about how I was going to be able to find tires and try and get them on and pay for what I needed and they did it all! I am extremely grateful to these wonderful people!