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January 2024 by Margaret Baker
I love our Dillard's. The most beautiful merchandise...best sales and nicest sales associates.
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January 2024 by Keith Haan
I bought a new coat. Limited selection but much more than other stores I went to.
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November 2023 by Nikki B
1. Be prepared to shop off season as that is where the best bargains usually are.2. They do have dressing rooms, but you have to search them out.3. If you are local sign up for emails so you know when they do markdowns4. All sales final5. The markdowns are where the best deals are!!6. Prepare to spend serious time there looking at everything
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November 2023 by Yesenia Delgado
Uncomfortable experience. I had went to Dillards to shop for a new winter coat. I had started browsing around with my two friends and soon noticed an older lady named Mary start to watch us as we shopped, which I know is pretty normal they’ll usually ask if you need help finding anything however, this lady didn’t. She kept getting closer and just observing us not saying anything or even smiling. We started to feel really uncomfortable and unwelcome. I was trying on a vest and accidentally dropped the hanger and just figured I’d pick it back up when I was done trying on the vest. Mary came over and finally asked me if I needed help with anything and I said no thank you i’m just browsing she said okay and told me to pick the hanger up. I told her that I would as soon as I was done trying on the vest she then started to insist that I pick the hanger up right away because of covid and how it gets spread? and I had asked her what do you mean? covid on the carpet? and she then said that she wasn’t trying to be mean that she has grandkids too?? she just wasn’t making any sense and then I seen her reach over to touch my shoulder I backed away because I felt uncomfortable, she still reached over and touched my shoulder despite me obviously backing away from her. Which is ironic because she was just saying how covid is so contagious. I’m not sure if her goal was to get us out of the store but she did just that. Unusual for Dillard’s employees.
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August 2023 by James Cole
Pretty abysmal menswear selection. I've seen more at a Walmart
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August 2023 by Pat Domier
Love Dillards , always find what we’re looking for and then some. Quality merchandise
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June 2023 by Jenis Krogmann
Jill in the lingerie department was so sweet and amazingly helpful. She got me fitted and into the right size undergarment for my wedding and everyday wear. Definitely recommend going to Dillard's and seeing Jill for any woman who needs help finding good support bras! Thank you Jill!
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June 2023 by jasmine arteaga
I went in earlier today to return a dress shirt that my boyfriend purchased yesterday. He did not wear it out as he is wearing it for a funeral on Thursday. He noticed that it did not have a collar so he asked if I could return it. As I was returning it another lady at the register said “You better tell her that he wore it.” The lady ringing me out checked the shirt and was like “Oh yeah there’s hair on it, not sure how it got there if he didn’t wear it.” I explained how he bought it yesterday & has not worn it. They continued to say he wore it & was basically calling me a liar. The lady checking me out then said “Well if he wore it that’s not cool.” I once again said he did not wear it. They ended up giving me a refund but I did not appreciate the way they were speaking to me as if I was lying to them.
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June 2023 by Sally Sue
Went in with my grandchildren to look for a graduation dress and shoes. Every single dept that we entered lacked customer service and didn’t offer to assist us at all. The shoe dept there was a Russian woman & an older woman just chatting at the register but didn’t even acknowledge my grandchild. We had to take the shoes to them to get assistance. Nowadays I refuse to give my $ to a store that could careless about us. I do think it was a race thing as my grandchildren are mixed race & they acted differently when I showed up. We went to VonMaur instead & they went above & beyond for us! Dillard’s could really take some tips from them because every area we stepped in we were greeted & assisted. They even had the alternations lady come clean up a pair of shoes we got out of their clearance dept.
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February 2023 by Joyce Desotel
Got great service at cosmetics! And there are lots of teen dresses to choose from which is what we were looking for. Success! The staff even helped us find a list phone. Crisis averted
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January 2023 by Tanya Jones
Got my UGG boots here. Great store, lots of beautiful things here.
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December 2022 by Stacy
Class act store. Really enjoy all the variety of women's, men's and children's clothing. Very good quality and beautiful dress for success and special occasions clothing.So many other things to shop for purses, bedding, shoes, unique gifts, seasonal items, makeup, winter coats, pj's and more - for All Ages. Lil pricey but good quality & classy atmosphere.
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December 2022 by Jade Smith
Today I went Christmas shopping.. I wasn't sure what exactly I wanted to buy my husband so i browsed majority of the store on my way to the home goods section. When a friend of mine pointed out security had been following us the entire time. I didn't believe her at first so I turned around to go another direction and sure enough security turned around in my direction. So I asked security "are you really following me ?" And she replied yes . I just found this funny especially because all I had in my possession was my wallet and my jacket, not even any bags yet as that store was my first stop. Terrible experience I'll be shopping at von maur for now on . Good luck Dillards. You will never have my business again . Which is unfortunate I shop there a lot for my children's clothing. My daughter also participated in the children's fashion show they have every so often.. to bad
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December 2022 by Saylor Lyons
Amazing staff they helped no issues. Went above and beyond
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November 2022 by Jennifer Winthurst
Tons of different options. They also have plus size. Loved they had plus size picture lingerie. I love all their perfume and shoes. They have public restrooms too.
