“10th street down town Sandra Rodriguez, and Alexa were so helpful I’ve never been explained all the credit details so well and clear in a way I understood they both deserve raises because no one else at any other branches have ever offered to explain things that are super helpful to people. Also maybe other bankers can get trained to inform other cobalt members can benefit from.”
“I stopped at this bank when visiting Omaha. I was desperate to cash a check for gas money to return home. I had left my ATM card in a machine and lost it. They offered no help because I didn't bank there. The customer service call center told me that these decisions were up to the branch manager. The teller wouldn't allow me to speak to the branch manager at all. I had ID and my mother has banked her her whole life. She's 94 years old. None of that mattered. I had to find a check cashing agency that charged me 10% of the check amount. I wouldn't recommend this bank anymore. No empathy for a traveler in need.”
“Luis Martinez was extremely helpful when making a deposit. He informed me of another type of checking acct that would gain a better interest rate return and expeditiously and seamlessly set it up. Excellent customer service. A big thank you to his co worker, Sydney, who showed excellent teamwork and customer service by helping all the other customers while Luis was assisting me. Kudos!”
“What a tremendous bank!! The ladies treat you like family and go out of their way to be there for all their customers. It is like coming home after being away/like out of town and everyone one is so glad to see you. I'm one happy fan of Frontier Savings Bank. ❤️???”
“The BEST bank & customer service! I am so impressed by this location. Kyle helped me out last week and he was so kind, considerate and helpful. He went above and beyond to help me!”
8:30AM - 5:30PM
5150 Center St, Omaha“I recommend first national Bank to my friends and family because they are always open after 5:00 and a lot of folks that work construction are never off until a right about 5:00 and we work Saturdays so that is very important and their branches are always open in a Hy-Vee on the weekends to serve you”
“We’ve been with Centris for just under a month now and so far it feels like the best banking decision we have ever made. My wife and I are always welcomed and thanked each time and the friendly staff makes us feel good about banking there. Thanking us for being a member what a concept that other businesses could learn from. The staff at the Broadway location in Council Bluffs is top notch and should teach other banker friends how its done! Thank you”
“Great customer service for years! We have never had to wait long in the drive through & they have assisted us by answering legal questions regarding our dad & how he managed his will as he prepared his end of life wishes.”
9AM - 5PM
2930 S 24th St, Omaha“This bank has done so much for me in many ways. I do not care which branch or who I speak to thru customer service, even when I am wrong this bank stands by me”
9AM - 5PM
2421 W Broadway, Council Bluffs“I've always had good service at all locations except for one time when I asked for a loan. Don't remember the gentleman's name but he had a corner office and wasn't very pleasant. If you hate your job or burnt out go on a vacation or quit. I ended up going somewhere else to get an auto loan because of him. I still bank with FNBO but it's because of the other staff that smile and greet customers.”
“My husband and I have banked here now for 3 years and wouldn’t go anywhere else. The Council Bluffs location is packed with an amazing team!Phil, in lending, will go above and beyond for your family, and we owe him so much as he navigated my husband and I through the entire mortgage process for six months.Stephanie is as amazing as she is responsive. Anytime I have a financial question, she gets back to me immediately. She is also so friendly! She did a thorough job opening a business account for my husband and I and made it a very simple process.I had the pleasure of meeting Ashley, who was so friendly and sweet and I had such a pleasure speaking to her while signing our documents for one of our accounts.This is more than a bank, this place treats you like family and I am so grateful to have Midstates Bank in our community!!”
“Their teller, Zoraida, is truly amazing! 5 stars for having an awesome employee. Pleasant, professional and well-versed in her job. I hate going to make deposits for my business but she will brighten anyone’s day with her smiling face and exceptional demeanor. Very congenial. Adrian is awesome too!”
8:30AM - 5:30PM
1941 S 42nd St, Omaha“I just spoke with Yareny (I am so sorry, I hope it was spelled correctly) and she was SO kind and helpful. I had a minor question, but she went above and beyond to help me. It’s so refreshing to have KIND GENUINE people especially the first person of contact. I live in Florida and was inactive for five years, and I realized how terrible Florida banks are, and you guys have helped me with my account. Such a great bank. Thank you again Yareny!! You are so sweet!”
“Veridian gave me the lowest rate auto loan two and a half years ago so I've been banking with them ever since. Great service from Khea and others when I went in to open CDs (very competitive rates). 5 ? ? ? ? ?”
9AM - 5PM
5006 Ames Ave, Omaha“Friendly, helpful and professional employees whose diversity reflect the community they serve. I go out of my way to use this branch. I've always received excellent service and care. The tellers and bankers greet me and know my name and remember important details.”
Open 24 hours
4425 Center Street, Omaha“I just wish every Wells Fargo branches have as knowledgeable and superb customer services as this center branch.Ms.Eirian helped solved my issues as if I'm her family member,she goes above and beyond!Thank you.”
9AM - 5PM
1601 Capitol Ave, Omaha“The employees of this branch have always been kind and responsive to requests. It seems the people who work at this particular branch strive to offer the best service they can for their customers. Perfect place to cash a check! ;)”
9AM - 5:30PM
4804 Ames Ave, Omaha“I am so glad I switched banks 3 years ago! Centris has been awesome to work with, and the staff is amazing! I've never had any problems with services, and the services offered are great! I'll be staying for a very long time!”
8:30AM - 4PM
202 S 18th St, Omaha9AM - 5PM
339 N Saddle Creek Rd, Omaha“I was seen by Esmeralda Peña and she was amazing. It seemed like everyone that came in was sent to her and still she helped with a smile. I wish there were more people like her. Banking is already a hassle but it’s 10 times worse when the banker gives a bad attitude. Thank you Esmeralda for your patience.”
“Branch Manager Joshua Radcliff is AMAZING!! He helped me navigate and issue that originated with another branch. Not only did he help me and save me as a customer but he treated me with the utmost kindness and went above and beyond. It is this kind of service that makes going with Cobalt over a big bank a no brainer. He treated me like a family member and did everything possible to make sure as a customer I was happy. I really can't say enough good things about Mr. Radcliff and this branch. This will be go to bank for life. Thank you again Josh, YOU ROCK!!! #1, the absolute BEST!!!”