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“There was this one employee Brianna who was so nice and genuin. She was eager to help and answer any question I had and was very respectful. Great customer service. 5 stars to her ✨️ rest of the team was nice too. Thanks!”
“I had difficulty with a return of an online item. After reaching out to customer support, the problem was resolved quickly without having to "jump through hoops".”
“I have always found this store well stocked with friendly. On this visit Maureen was exceptionally helpful and selecting sizes and styles that were flattering and professional appropriate.”
“We timed our shopping here just right December 23. Store wasn't busy at all and only had to wait a minute to check out. Getting them to honor the posted prices was difficult but they eventually did. The pants and shirt rang up at $55 each. They said if items are misplaced or they run out of something on a rack they don't immediately catch that to move signs. I highly doubt that they ever had the items on the sale signs on those racks which would definitely be false advertising if they hadn't honored the prices. I hate having to almost make a scene to get the price on the sign.”
“Kohl's is my "go to" shopping spot for my entire family. There is always something there for everyone and I love the 30% discount when offered. The employees at the Council Bluffs Metro Crossing location are always friendly and helpful and I will continue to shop here for every occasion.”
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
Womens Clothing
“Good selection but didn't have what I wanted...which was a pair of Black Western Boots with Black stitching in a clipped or square toe. I don't understand why there were several pairs of black with white stitching...that seems very odd.
Also, there was an employee working right where I was wanting to look and she kept fidgeting with the boots, I don't like that...it makes me feel crowded and anxious. Maybe it's just a ME thing. She also asked me five times if I was doing okay. Once or twice is fine, after that...if I need help then I'll come find you.”