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November 2023 by Jeannie Heller
Excellent experience with rep James. He handled everything which made switching over a breeze! James also made sure I had all my questions and concerns handled before I left and I had a lot!!! I really appreciated his patience with me!
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October 2023 by samantha root
Great store! Quick and friendly
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September 2023 by mary horton
Came in pay my bill Taleigha helped made it fast and easy.
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August 2023 by Katrina Rowan
Service was great. Employee was knowledgeable and patient
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August 2023 by J S
This is the place to go. I just moved to the area and will now only go to this Verizon. I will end up passing 2 other stores on the way here :)
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August 2023 by David Lebarge
Great experience having to update my broken phone. They were very quick and transferred everything over to my new phone
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July 2023 by Danny Ray
Amazing staff and amazingly quick! First time I've gotten a new phone and it have been this smooth!
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June 2023 by Robin Jones
This Verizon store was very helpful and went five and beyond their job to help me with my new phone service. They were very friendly and easy to talk to.
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June 2023 by Ali Pattee
When we went to get a new phone it took forever we waited forever. I think their phone service is awesome but customer service is nit good at all
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May 2023 by David Smith
The Staff wasn't knowledgeable about How to get certain apps that come with your plan. Staff was slow, & discouraged me from getting the cell phone that I wanted
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April 2023 by Kermit Trig
I absolutely think the Verizon store on Broadway in council bluffs iowa was absolutely the best in town ! Very welcoming, nice , and very helpful ! Definitely recommend this location to anyone !!
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April 2023 by Sarah Dinsmore
Amy was extremely helpful and made our experience flawless
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March 2023 by Beth Wever
I went to Verizon at Metro Crossing today and did not have a good experience at all. Was told to call Verizon and when I opted to stay, waited almost an hour while no one asked what my concerns were; many employees appeared to just be standing at their stations not helping the line of people waiting so I walked out. My husband encouraged me to go to this store on Broadway. Jonathan was working and was great to work with! He got me set up with a new phone which was exactly what I was looking for. I told him that my experience at his store was completely different than the store at Metro Crossing. Will never go to Metro Crossing again and will only go to Jonathan's store!
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February 2023 by Sean Cooney
Thru are efficient at what they do. But they will do math concerning your bill that never comes to fruition. Plan on 50 to 75 bucks more than whatever they say
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November 2022 by Marlene Brown
Rep unfriendly & wouldn't service request to stop service although all literature in mail said I could go to any location. She said I had to go to a corporate office. Why are these reps so rude? I walked in with a cane after having had outpatient surgery. Glad you had carpet. That was the only thing I was glad about.
