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December 2023 by Michael NIelsen
Very personable employees, Khea has helped us open a few CD's and is very knowledgeable and friendly!! Highly recommend.
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December 2023 by Speedy Speedy
Very efficient service. Friendly and knowledgeable. Great rates! Love this place.
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September 2023 by Hunter Epperson
Didn't take my oberdraft off then closed my account and took my money in my CD ID save your money and go to diffrent credit union or bank
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June 2023 by Kaitlyn “Phoenixkiller” Aben
Go to Green State or Dupaco. I've been banking with this credit union my whole life and they've done nothing for me in return. When I was 20 and had a credit score of 780 they refused to give me a loan due to only having a credit card for 4 years though I had banked with them my whole life. Now I'm 30, I've been stolen from, and they refuse to reimburse me because I didn't notify them it was stolen from me. They notified me my card had been stolen, they knew weird activity had happened on my account but they refused and denied my fraud claim. I have been with them my whole life. 30 years. Today is the day I'm closing my account. Thanks for nothing Veridian I will refer Dupaco or Green State but I hope you go out of business. They aren't loyal to their clients. I'm no longer loyal to them.Edit: I called the number after they replied and they still didn't care. It took me 30 years to get mad. They could care a lot less about their clients. They told me I was mad because I "didn't get my way" I was told I was unsured because it was visa. "Get my way". I was lied to. They didn't even try to make things right. I was not only stolen from by some random person on the street, Veridian took $100 of overdraft fees (which I wouldnt have had if I hadnt been stolen from) they didnt even try to reimburse me. So I was stolen from by some random person and stolen from by the credit union.
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June 2023 by Dakota Cook
The ladies here a very sweet,respectful. And aways quick when its dealing with a member.
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April 2023 by Tracy Medford
Extremely helpful and friendly! They handle business efficiently. Their locations are always clean and they greet you as soon as you walk in.
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March 2023 by Leana Petersen
My banker, Khea was a delightfull and very professional. Answered all my questions. Greatdoing business with you
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February 2023 by Kathryn Larson
Usually very helpful. However I went in there one day a little over a week ago. I needed to cash in change to cover my account. The lady said the coin machine is broken and not back up for a week. She never offered another location or anything. It was all quarters so don't think it would be that hard. So I'm still trying to fix my account! Their coin machine was Duren at v last 1 x week. To make matters worse, I live about 50 miles from the nearest Veridian!
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January 2023 by John Terauds
The people I have dealt with at Veridian have been wonderful -- especially Knea. It's a bonus, given how good everything else is about this credit union. I feel like a valued member, not just a random customer.
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January 2023 by jeff colson
great experience , my banker (Hannah ) knew her stuff. highly recommend this branch to do business with.
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December 2022 by Lilly Miller
They continue to put my money in someone else’s account when I go through the drive thru to deposit money.
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December 2022 by Shelby C.
I take care of someone who lives in a place that still takes quarters for their washing machine. Once a month I have to get quarters and go inside to get them. Every single time the girls at the desk giggle or make a comment about "wow that's a lot" when I ask for a few rolls. I've even had times where the person getting the quarters for me complains about it. Like-do your job, why is it such an inconvenience to you? Why are you making commentary on your customers needs? Super unprofessional and I've been banking here for 6 years...probably will switch. Great place to go if you don't mind being bullied.
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December 2022 by Lara Miller
Cathy Novotny helped me refinance a loan and made it painless! She was friendly, informational, and honest!I appreciate her and highly recommend!
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November 2022 by Logan Jessen
I inquired about an auto loan with Veridian, Courtney was extremely helpful and professional she went above and beyond. Loan process was quick and simple.Thank you Veridian and Courtney Janecek
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September 2022 by Christina Denslow
Offers one APR then changes it one the paperwork after hard inquiry. Will not call me back when messages are left. Cannot pay unless a member but won’t approve application to be a member. Terrible!!!