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September 2023 by Tyler Schlicting
Never have I ever been profiled as a criminal like I just was at this bank. Ignorance must b bliss.i would never recommend this bank to anyone ever
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June 2023 by Pam B.
Always friendly Tellers & Managers. They are always willing to help answer my questions.
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February 2023 by Sarah S
I used to go to this branch all the time. And now whenever I go, the drive-thru it is never open. There’s signs on the window saying temporary unavailable. It’s sad that they don’t have enough staff. I should be able to go to any US Bank and use the drive-thru. Very inconvenient.
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February 2023 by Sarah T
I used to go to this branch all the time. And now whenever I go, the drive-thru it is never open. There’s signs on the window saying temporary unavailable. It’s sad that they don’t have enough staff. I should be able to go to any US Bank and use the drive-thru. Very inconvenient.
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January 2023 by Rafael A.
I've been trying to cash my checks. Deposit money in this branch but is never open. It is always close might as well close the place already.
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June 2022 by Mary Hendricks
Spent 38 minutes on the phone today just to get an appt to go into a bank to conduct some business. The person on the phone must of had me on hold for at least 15 minutes.This is awful customer service. Couldn't get a call thru to any branches in iowa. You may be loosing a customer over this. If I didn't have to a star this would have been a minus star review.
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February 2022 by Ms. One of a kind
I had a account for years through u.s. bank i noticed i was having the state of Iowa deposit $890.00 a month for 14 months. Although each deposit was made and nothing was ever withdrew my ending balance every month was 0.00. I complained and filed against them in less then 10 days from each deposit. Finally was able to have deposits stop . HOWEVER Not once have i seen any of this money. I had an investigation through the provided company to see where my money had gone. When mysteriously after 10 years of having the account and so many many many statements and in person visits about all of this US BANK told me I have never ever had an account with them. Regardless the stacks of mail statements and original signed agreements from when the account was opened. They then contacted me just a couple weeks ago trying to tell me I owed them for fees against an account they said i never had. I called the office back to verify it was not a scam and it was not a scam they did attempt to get money although they owe me and claim I never had an account. Taking this to court.
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June 2021 by joshua morgado
Horrible service , rude workers and will purposely mess up your appointment times
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January 2020 by Lloyd Richards
Everyone at this branch is helpful and friendly. I would recommend USBank to all.
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November 2019 by Becca Wyman
Everyone here is always super friendly and helpful!
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April 2019 by BenJamin Jablonski
It's a bank. They have money there.
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February 2019 by Karen Copeland
Parking is the only reason I didn't give five stars. Great group of folks here to help.
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January 2017 by Scott Griffis
Good and convenient ATM access. Parking lot seems a little awkward to enter and building is a little old-school but it gets the job done.
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December 2016 by Tony Cortez
Good yob
