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“What a tremendous bank!! The ladies treat you like family and go out of their way to be there for all their customers. It is like coming home after being away/like out of town and everyone one is so glad to see you. I'm one happy fan of Frontier Savings Bank. ❤️???”
“Luis Martinez was extremely helpful when making a deposit. He informed me of another type of checking acct that would gain a better interest rate return and expeditiously and seamlessly set it up. Excellent customer service. A big thank you to his co worker, Sydney, who showed excellent teamwork and customer service by helping all the other customers while Luis was assisting me. Kudos!”
“The BEST bank & customer service! I am so impressed by this location. Kyle helped me out last week and he was so kind, considerate and helpful. He went above and beyond to help me!”
“We’ve been with Centris for just under a month now and so far it feels like the best banking decision we have ever made. My wife and I are always welcomed and thanked each time and the friendly staff makes us feel good about banking there. Thanking us for being a member what a concept that other businesses could learn from. The staff at the Broadway location in Council Bluffs is top notch and should teach other banker friends how its done! Thank you”
“I've always had good service at all locations except for one time when I asked for a loan. Don't remember the gentleman's name but he had a corner office and wasn't very pleasant. If you hate your job or burnt out go on a vacation or quit. I ended up going somewhere else to get an auto loan because of him. I still bank with FNBO but it's because of the other staff that smile and greet customers.”
“My husband and I have banked here now for 3 years and wouldn’t go anywhere else. The Council Bluffs location is packed with an amazing team!Phil, in lending, will go above and beyond for your family, and we owe him so much as he navigated my husband and I through the entire mortgage process for six months.Stephanie is as amazing as she is responsive. Anytime I have a financial question, she gets back to me immediately. She is also so friendly! She did a thorough job opening a business account for my husband and I and made it a very simple process.I had the pleasure of meeting Ashley, who was so friendly and sweet and I had such a pleasure speaking to her while signing our documents for one of our accounts.This is more than a bank, this place treats you like family and I am so grateful to have Midstates Bank in our community!!”
“Their teller, Zoraida, is truly amazing! 5 stars for having an awesome employee. Pleasant, professional and well-versed in her job. I hate going to make deposits for my business but she will brighten anyone’s day with her smiling face and exceptional demeanor. Very congenial. Adrian is awesome too!”
“Veridian gave me the lowest rate auto loan two and a half years ago so I've been banking with them ever since. Great service from Khea and others when I went in to open CDs (very competitive rates). 5 ? ? ? ? ?”
“Kathy Davis and Marty Brooks at American National Bank on Bennet Ave, are top notch. I have been in business 35 years and it is rare that You find people like this to help You. If they are not there they always call me back with in that day.”
9AM - 5:30PM
2825 Ave G, Council Bluffs
Banks
“I was there this morning turning in a huge bucket of change. In the bucket was my mother's ring, she passed and I have been looking for the ring forever! The Teller that helped me was so kind and came around to give me a hug as I stood there crying in shock. That small act of kindness meant everything.”
Open 24 hours
2901 W Broadway, Council Bluffs
Banks
“Adam Emberton and his staff was very helpful though my situation he took all my calls and answered all my questions in a timely and professional manner. You have a GREAT person running the 509 W Broadway Council Bluffs IA location. Companies need more people like you have in that location. Thank you again Scott Pratt Sr.”
“I have been banking with US Bank for almost 10 years now and they have always taken care of me whenever I have needed it and have a great app and website. If I need help I know I can always walk in to this location and get the service I need.”
“I brag about US Bank all the time. The staff are always so friendly and it's easy to set up your account for when you are traveling domestically or internationally. I enjoy the rewards on the credit card and the online accounts are easy to navigate. I've always had great experiences at every location I have been to in state and out of state. (Their many locations in the country was one of the main reasons I chose this bank to begin with!) Kudos to your customer service!”
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“Branch Manager Joshua Radcliff is AMAZING!! He helped me navigate and issue that originated with another branch. Not only did he help me and save me as a customer but he treated me with the utmost kindness and went above and beyond. It is this kind of service that makes going with Cobalt over a big bank a no brainer. He treated me like a family member and did everything possible to make sure as a customer I was happy. I really can't say enough good things about Mr. Radcliff and this branch. This will be go to bank for life. Thank you again Josh, YOU ROCK!!! #1, the absolute BEST!!!”