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April 2024 by Cheryl Terry
walked into the strongest odor of Marijuana ever. walked in a few steps and turned around and left
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March 2024 by Connie Blair
Nice clean place. Good sales
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February 2024 by ME MC
We visited Shoe Carnival tonight to purchase shoes for three children. We were not greeted when we arrived even though the store was mostly empty. The music was so loud I couldn't even converse with my daughter. Near the back of the store, I asked an employee if the music was always so loud. He said, "We've already turned it down." I told him I love music, but it was so loud that we were going to have to leave. He repeated himself, "We've already turned it down." I found tennis shoes and Crocs that would have worked for all three kids, but we left without purchasing anything. We went to Famous Footwear instead, where we were greeted upon entering the store, asked if we needed help finding anything, and the music was at an enjoyable and reasonable level. We purchased four pairs of shoes and two packs of socks, and won't be returning to Shoe Carnival again. Customer service really matters to me when I am choosing where to spend my money.
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February 2024 by Positive Keith
My Family Loves coming to this Shoe Carnival! Extremely Awesome Staff! I Love ALL of the employees at Shoe Carnival! God Bless!
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January 2024 by Stoney Hill
Lots of shoes and great deals!
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November 2023 by Terry L White
Nice place to get shoes, veterans discount.
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August 2023 by Ruth Gillespie
Very disappointed. Just left found shoes for my daughter and son. And my daughter shoe yes did not have a tag to say what they where but where among shoe like it so that being said they should have been 74.99 to go to check out and they said they where 89. Ok but the other tag says 74. Instead they say we put them out just haven't put the price out yet. Why would you do that. And why don't you honor the price.
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August 2023 by Keith Lynam
Poor service. I wasn't greeted and I couldn't find my size . The employees wouldn't stop talking with each other long enough to even acknowledge that I was in the store. It's not good to be totally ignored
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June 2023 by Merrideth Horton
The prices are very reasonable. The service was very friendly and enjoyable. The store is very clean.
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June 2023 by Mom Of Boys
Great inventory and helpful friendly staff
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June 2023 by Thomas Surrell
Not a bad selection of shoes
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April 2023 by Jessi Huseby
I always go here for new shoes (about twice a month) today while checking out the lady that stands near the front door was extremely rude to the cashier. I bought a size 8 and there was an 8.5 and an 8 in the box. No big deal right? Well the front door lady said it in the radio looks at the cashier and said "That's what I wanted you to do, not that hard" she sighs then walks away. The other girl who retrieved the shoe was rude to the cashier as well. Ya'll are bullies and until you can treat your coworkers right you will continue to lose business. It's unprofessional and not hard to be kind..
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September 2022 by Lun Est
Bought a pair of boots from here. I used them to work & regular wear. I guess you aren't supposed to kneel down or they'll crack. I guess they were "casual" boots what's that? Stuff walking? Manager said to just use Gorilla Glue on them. I've used that stuff on other applications & it doesn't work. But who knows what he meant by it. I just went to manufacturer instead. Thanks
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June 2022 by Michael Brooks
Purchased Shoes In October 2021. Splitting At Seams. Both Shoes/Same Loations. Contacted Store. Manager Says Resolution Not Available-60 Day Return Policy. Exact Statement: "Shoes Wear Out. Mine Are 4 Months Old And Shot".
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March 2022 by Jennifer C.
I came here because of good reviews but was massively disappointed. When we walked in the 4 employees at the front we're engrossed in what must have been an important conversation but managed to say hi. For the hour I was in the store not one of them moved from that spot or attempted to help a single customer. The cashier did try to help but at that point I was frustrated and just wanted to leave. Won't be back here.