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December 2023 by Dena Leinen
I am so very pleased with these guys. They are on top of all my needs.
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December 2023 by Madelyn Adams
Always really friendly fast service! Love this location
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October 2023 by Rona Pierce
Council bluffs brance super saver locationArmando very good costumer service
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September 2023 by Bette Fipps
Excellent place to do your banking, I've been with Colbalt for about 13 years now and would not change banks at all.
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July 2023 by Chad Hill
Branch Manager Joshua Radcliff is AMAZING!! He helped me navigate and issue that originated with another branch. Not only did he help me and save me as a customer but he treated me with the utmost kindness and went above and beyond. It is this kind of service that makes going with Cobalt over a big bank a no brainer. He treated me like a family member and did everything possible to make sure as a customer I was happy. I really can't say enough good things about Mr. Radcliff and this branch. This will be go to bank for life. Thank you again Josh, YOU ROCK!!! #1, the absolute BEST!!!
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July 2023 by Chad H.
The ABSOLUTE BEST!! Branch Manager Josh Radcliff is PHENOMENAL !! He really makes you feel like family and provides service that makes it feel like small town banking (You know, where everyone treats each other like friends and neighbors) In a day and age where we have so many options for banking, its service, care and the willingness to go the extra mile like Josh does that really makes a HUGE difference. If Cobalt (formerly SAC) could clone Josh Radcliff and place one of him at every branch no one would ever bank anywhere else. I HIGHLY recommend banking here and can't say enough good things about this location, the branch manager and how it is run! PERFECTION!
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July 2023 by Kandas Renshaw
Always so wonderfulhelpful and kind
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June 2023 by Sheila White
Lov to go to this branch all of them is really nice?they help u as they can
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May 2023 by Tim Cherry
Good. Employees Andrew Josh Armondo are doin a great job at Cobalt branch 16.
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March 2023 by Sarah Wray
Love this branch and the employees!
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November 2022 by Sean Flanagan
Love Cobalt. Good branch, always polite & helping
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August 2022 by Chad D. Zephyr
Stephanie B. deserves a big raise :) , or at least some recognition and kudos….not only did she help me remedy a sensitive situation but she has made me want to open up a checking and savings account with you guys and do more of my business with Cobalt. thank you for reading this and hope you have a great day.
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July 2022 by Kat Larson
Thank you Cobalt Credit Union!!! You are the best. You helped me out when Wells Fargo screwed up my account. You took what was a bad situation for me (all caused by Wells Fargo) and made it right.I know you didn't have to do that. I would think a large banking establishment such as Wells Fargo would have been more than happy to fix their error (even after finally admitting they were the ones in the wrong), but no the little guy (Cobalt) made everything right for me.People, if you are looking for a great financial institution to do business with, pick Cobalt Credit Union. They may not be large but they do have integrity, honesty and do go above and beyond for their customers. I'm so proud of them. Again, thank you to the awesome customer support person (don't know if I'm allowed to say he name without getting in trouble for saying it - so I'll just say Megan) I always chat with there, the managers, vice presidents, bankers and so on. You all give 110% and you took what was looking like a drastic overwhelming situation for me and made it right. You fixed Wells Fargo's mistake and didn't have to. They should be thanking you!!! Thank you again, I'm indebted to you.Kat Larson
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June 2022 by kristin trautman
I didn't go there
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July 2021 by Allan Bertelsen
Just got started with a little on line banking. Not a big fan because I'm an old guy. However, while getting things set up, I had an employee that was so nice, so courteous, so patient, so tolerant, and so intelligent that it made my experience quite pleasant. Her name was Billie and she was great. She would be an asset to any organization.