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“Stopped in this Verizon branch to purchase a new phone for my husband. We were very fortunate to be helped by James. He was very patient, helpful, and attentive. He went above and beyond to help us select and set up the new phone. Both he and his associate offered professional advice and recommendations regarding our purchase and service. We would highly recommend James and this Verizon location.”
“Marcus was amazing! There was a lot going on in the store that day, & he was the only 1 working. But he stayed on task, helping as many people as he possibly could at once. 100 stars for Marcus!”
“I would give this store, Angela and Able more stars if I could. I live in Sioux City but their customer service was despicable they were beyond rude! So I had to drive the hour and a half to council bluffs and I’m so happy I did! Angela and Able were so sweet and knowledgeable! Went above and beyond! I will always make this trip just for the great customer service and smiles I received at this store! Thank you guys for all your help! ❤️”
“This is my favorite location. The other location in Council Bluffs have horrible customer service.
If you want a boost phone definitely go to this location.”
“Mike did a great job helping me with my new watch and tablet. I was surprised when the bill came, and it was lower than what I was quoted. In other stores, my bill always goes higher than what was quoted.”
“$55 for home wifi portable internet & Will never go up it says t mobile advertising . I'm all in :) I get to watch TV free movie apps and get lots of lg channels no need for cable thank goodness for cox way exspensive. I came here March 2023 they help me set it up & big help free trail . So far the home wifi has 3 bars and running ok ?”
“This store is OBVIOUSLY under new management. They are very helpful and go out of there way to be of SERVICE. Lexi was great and Tony is an asset to US Cellular. As a 15 year customer who has not been happy with this store in the past....I will be the first to say that these employees are great. I would hire both of them.”
“I needed to pick up a new remote for my TV. The representative quickly helped me. He offered to give me a better package & save me money, but I said I wasn't interested because every time someone at Cox tells me that, I end up paying more.”
“WHOOOHHH!!!! 4 weeks of drama with the insurance reppacement phone and our gal here got it figured out and directed how to get the necessary refunds. She was stellar!”
“We were greeted right as we walked in and the wait was 15 minutes. We then were helped by Max who was extremely helpful, friendly, and informative. We purchased more then we expected but are completely happy with the prices of bundled discounts we recieved”
“Just called to get internet set up in my home and Tristan was super helpful on the phone. Was very quick and very knowledgeable with his responses. If I were the boss I’d give him all of the raises I could. Super helpful 10/10”
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“Jon at the downtown Verizon in council bluffs is absolutely wonderful. He has helped me immensely with my new phone. Any questions can be answered by Jon. He is also very personable”