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October 2023 by Dorothy Lienemann
From beginning (picking out carpet) to end (installation) Kelly's carpet in Council Bluffs was a pleasure to do business with. The work was timely, employees were respectful and experienced, and the final product looks terrific!
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July 2023 by Betty Brayman
Very reaosable prices and good customer service. Carpet paid and was able to have it laid in about 1 week. The carpet layer did a fantastic job and cleaned up after he was done!
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August 2022 by Denise Taylor
Deanna helped me find what I was looking for and was able to get my installation scheduled quickly! Great local store!
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May 2022 by Guila K Dunning
The worst experience I have ever had with a business. Unprofessional installers. They didn’t put the baseboard back on or do transition strips. They didn’t fix the area around the fireplace. I was told to have someone fix it and they would pay for it knowing they were in the wrong. After the work was complete they refused to pay the contractor who fixed what their installers had left undone. They are dishonest and the work was substandard. Think twice before spending your hard earned your money at this business.
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October 2021 by Joe Van Nostrand
Not a good experience, I went there for the first time and was helped by a young lady that seemed to forget I was waiting for a price of tile for a very long time. There was 1 other customer in the store. I won't be returning unfortunately.
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August 2021 by Dana Worrell Yockey
It was worth the extra money for my mattress to get the excellent customer service.
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July 2021 by Randy Doffin
We have always had a great experience with Kelly's Carpet. From our own home flooring to flooring with our business we know we can always count on Sherry to assist us in not only picking out the right flooring for our project but offering a fair and honest price. They have made right on any wrongs and definitely takes time to put the customer first.
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June 2021 by Brea Nelson
Awesome selection, customer service and installation. Lori and Deann are a delight to work with. You can’t go wrong with this company.
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April 2021 by Judy Small
No selection of furniture. What they have is over priced.
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March 2021 by Lindsey Wells
Great place to go for all of your flooring needs.
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January 2021 by Thomas Miller
I had a very nice talk with a female sales associate and her BOSS. Going back next week to pay for and pick up based on a fair deal!I've been here before and they have lots of choices and prices to look at.
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December 2020 by Bradley Etherington
Great quality selection. Staff was very willing to help.
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November 2020 by Jose Ramos
Wow! Great prices and selection. Bought some carpet and furniture at a great prices. The staff is very helpful and honest! See this place for your needs
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October 2020 by David Berry
I wasn't too impressed with Kelly's Carpet and Furniture. Their furniture quality was adequate but was very overpriced. I did purchase a bed from them which was very comfortable. However, I could have gotten the exact same bed for half the price at most any other furniture store.
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June 2020 by Robert Palmer
Buying carpet for my living room, so far it's been a good experience
