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November 2023 by Thomas Atilano
I have always been in good hands when I go to Jensen Tire here in Council Bluffs. It's simple, that why I go there for my automobile care...period! They are ourstanding!!! That you guys.
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November 2023 by Connie McGinn
I think they did a good job putting new tires on my car. I had an appointment I got there early, but they still took the car in right away and they did a good job and they were courteous to. I really appreciate their service and their courtesy.
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November 2023 by Deb Starnes
Jensen Tire is a reliable service. They explain all that needs to be repaired and why. Prices are great. I've purchased tires from them and had a complementary estimate done. Staff is friendly. Good place to go.
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November 2023 by Kirt Cooper
Dropped car off at 8 AM for new tires. Called at 1 PM to see if car was done. Josh stated there were still 3 tickets in front of mine. I am guessing the only way this can happen is if they are working on all the walk ins before the drop offs; which isn’t good business practices. I stated I didn’t have a ride back to Jensen after 2:30 PM and asked Josh what time the car would be done. He wouldn’t give me an answer until I simply asked what time should I be there, 3-4-5, at which point he said 5. Wasn’t happy and hung up the phone. I guess Josh knew I wasn’t too happy and called and said my vehicle was ready at 2:30. Long story short people, get a time before you drop your vehicle off. You never know how far back your vehicle is going to be pushed back in line because of walk ins.
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November 2023 by Michelle Kenkel
Well ~~ had my oil changed and they serviced my coolant. After I left 15 minutes later my car started bucking and barely made it home. And now my check engine light is on.. Hopefully nothing is broken or serious.. ??
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October 2023 by Tammy Compton
My family has been using the Jensen Tire and Auto in Council Bluffs for years and will continue to do so. Mark is the best! Great customer service and fair pricing. Always excellent service.
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October 2023 by Darci Tierney
Great service! Got an oil change when they installed my new tires so saved me a trip. I also appreciated the note that my alignment was just fine so no additional charges. Thank you!!!
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September 2023 by Ryan Smith
I was told that the price would be $50 when I got there they wanted to charge me $285 they wanted to charge 2 hours of labor for three screws. Bate and switch. Found 2 places to do it for $110. I would look around before going here.
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September 2023 by Brian Mauer
I had a time sensitive matter that required me to drive cross country. Jensen ordered the tires I needed and surprised me by calling the next day and letting me know they’darrived early. 3 new tires, an alignment, and on the road with plenty of time to spare. The service was friendly, fast, and knowledgeable and a place I’ll definitely do business with again.
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September 2023 by Pastor Kim Crummer
They did an awesome job fixing my car. It runs like a million bucks! I appreciate their professionalism and their friendliness. I highly recommend them!
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September 2023 by Emily Menendez
Had a blowout on 80. Had the right tire and got us in and out quickly. Even let us put some big boxes in the waiting room which were covering the spare wheel well in the trunk while the repair was done.
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August 2023 by Patty Jett
Jensen always takes great care and communication with their customers. If they make an error they quickly fix it and they own up to it which is unusual I feel. I will always contact first for any auto service needs. Brian, John and Joshua are very helpful!
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August 2023 by Brandon Siracuse
Just got an oil change done this morning and I could not be happier with my experience. The employee I interacted with was very professional and courteous. He also seemed honest, as he did not try to trick me into getting any unnecessary service done, unlike some other tire shops I've been to. The oil change itself was done in under an hour and included a tire rotation as well. The price was very reasonable.My last oil change was done at the Firestone next door, but I had a bad experience there so decided to give Jensen a try, and I will definitely be coming back to Jensen for regular maintenance.
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August 2023 by Felicity Jackson
I had such a great experience. They were very honest, took their time to walk my me through the next steps to take, and truly care for their customers. The best place in town!
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July 2023 by jeannie barney
Great experience! They found the problem quickly after another shop couldn’t. Got me fixed up and on my way with a new set of tires at a great price! Very friendly and professional. Definitely would recommend.Service: Tires
