Gorilla Wash is a popular car wash service with multiple locations. While the car wash itself is generally good, customers have reported some inconsistencies in the quality of service. Some have experienced issues with the effectiveness of the premium wash, feeling it did not adequately remove bird droppings. Others have noted that the prices have been raised, which may deter some customers. Additionally, there have been instances where the signage or lights were not properly turned on, and one customer reported that the soap was not fully rinsed off. However, the business has also demonstrated responsiveness, providing a free wash to a customer whose car was not cleaned properly. Overall, Gorilla Wash offers a decent car washing experience, but there is room for improvement in terms of consistent quality and customer satisfaction.