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May 2024 by Ashley Coan
My complaint is for the store location 757 w Broadway council bluffs iowa. I am a frequent shopper at this Family Dollar. I would say I shop there at least 3 or 4 times a week.It's been going on for a couple of months now and I have just been tolerating it, but now it's just gotten to the point of just making me feel uncomfortable and starting to upset me to the point I will choose to either go without or walk to another store to get what I need, because I don't deserve to get treated like this and cry when I leave the store. But it's the closest place to my house. I have to walk because after my husband and 2 kids were kill in a car accident. I don't drive anymore. I would just love to be able to feel comfortable when I do my shopping.It started when I called out one of the suppose to be managers. I was told by another day time employee that her name is Cody. Anyway I was in the store a while back and her and another employee were all over each other. Like being extremely inappropriate and they were doing this in front of children so I said to them. " hey do you mind there are little eyes around I think that should wait until you get home maybe." And of course some smart mouth things got said back to me but I brushed It Off and let it go and continued with my shopping but now since then every time I'm in there something smart gets said to me right when I walk through the door while I'm doing my shopping and being stared at like I'm shoplifting when I come up to the counter to purchase my items I get comments made about me I get laughed about and I get rude very rude customer service. I really feel that it's a family store so I had every right to stop these two employees even though I'm not a part of their team they shouldn't be doing that in the first place in front of children or anybody. I am just trying to let somebody know that this is going on and that customers are getting treated this way because I'm sure I'm not the only one considering how mouthy this girl is but I have had my fair share and all I can handle of this horrible degrading treatment and customer service I would rather walk another 2 miles down the road and to ever go back to the store and get treated the way I haven't been getting treated.
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March 2024 by Tina Hubbell
Well after I came home from there I got a notification from my green dot card that a purchase was pending in Kentucky at 1042 pm. They better check employees or skimmers in there machines
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September 2023 by Paula Miller
Good selection on products and s little cheser thn an other placesI ess also surprised to see that they carried a nice selection of gift cards
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August 2023 by Helena L
Just bought some banquets chicken from there and we got home and it was moldy!!!! Not the store’s fault but beware!!!
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May 2023 by Mike Faulkner
I love the store it has a lot to offer with great prices
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April 2023 by becca “Smallz”
Would give it more stars but the lady is rude to al her customers everytime I come here she's rude if you don't like your job you shouldn't work here point blank no reason to be rude to anyone
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April 2023 by Laura Moore
Night manager is always pleasant and he always has conversation with everyone, the store was kinda bare but stock was on the floor and ready to be stocked
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March 2023 by Laura Pike
Night manager is always pleasant and he always has conversation with everyone, the store was kinda bare but stock was on the floor and ready to be stocked
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March 2023 by Teri Rushton
Found everything I needed and was in and out in 20 minutes. The staff was very friendly.
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January 2023 by Christopher Brannen Sr.
new store is awsome. i only have one complaint. the check out is realy confusing and congested. hope they make a different system.I just looked my reciet over charged me . I call the number and get out of service. Bullsh#t.
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January 2023 by James Werklund
Hectic
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December 2022 by Amanda Lee
The management should consider allowing customers to use the shopping cart after checking out to haul their purchases to their car. Last night I almost came there to get my Mom her diet Pepsi, and bread. However my Mom wanted 2 24 packs of diet Pepsi, which is quite heavy to carry from the store to my car. I was almost there at Family Dollar when I remembered how you guys do not allow customers to use the cart on their way out of the store. So since I know how heavy my Mom's 2 24 packs of diet Pepsi are going to be, I turned my car around and went to Walmart instead of Family Dollar. You guys lost business, and a customer last night because of it. Remember if you don't have enough customers you won't have a job eventually. So management should really reconsider allowing customers to use the cart to haul their purchases to their car. Otherwise you might lose more customers like myself, lose business, then lose your jobs because the store will eventually go out of business due to not enough customers. All because you guys don't allow customers to use the cart after checking out to haul their purchases to their car. Think about it! It really is a bad form of customer service.
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October 2022 by David Smith
They always have what I need. For a low price.
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August 2022 by Angel Camarena
Great stuff for cheap prices
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July 2022 by Elizabeth Smith
It has a dollar tree in it as well and iw a great place to buy art supplies.
