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May 2024 by Sara E
We were in line at the drive thru at 1:28 and the car before us pulled out at 1:29. We pulled up to the window and they rudely shut the window and locked it. I understand they get a lunch, but we were there before 1:30 and they just didn't care. Worst customer service EVER! I will never use this location again, no excuse to treat people so poorly!
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March 2024 by Ashley Hackett
Worst customer service I’ve ever experienced. Went to get my meds, was told “sorry I’m too busy to fill, I’m already behind. You have to come back tomorrow” I come back tomorrow, waited in line behind just 1 person. Ladies didn’t even bother to give me a chance, started closing the doors to the pharmacy and said that they were closed for lunch now. No apologizes nothing. Worst service I’ve ever experienced I will never return to CVS after this.
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March 2024 by HonestMom Blog
Every time I go through the drive thru it’s always closed. I have kids and I don’t want to have to take them all out of their car seats and bring them inside and wait for 20 minutes with screaming children while we stand in line for the pharmacy. I switched to this pharmacy because I wanted one with a drive thru now I’ll be switching to a different one because I can’t keep going without my medication because they can’t keep their drive thru open.
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February 2024 by Richard Dermody
Hands down the worst customer service I have ever seen. Big mix up with my prescription and I was attempting to explain the problem to the tech. Doctors, insurance, pharmacy, trying to get it ironed out. Tech on the phone was as rude and combative as I have encountered. She hung up on me twice. Very unprofessional and rude behavior. I have pulled my business and would not recommend this business to anyone. I would recommend you vacate your building and let someone who is actually interested in running a business occupy it.
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November 2023 by Ray
This experience is solely about Samuel...Well, they really need to reprimand pharmacy technician Samuel, as he's a very rude individual. He tried to shoo me and other customers away. He wouldn't use a coupon for my Mounjaro rx, which on the day he helped me, would have saved me $6, but would later save me $66 (it was originally priced at $91 but $25 with manufacture's coupon) with the manufacturer coupon I tried to have Samuel enter for me. He also tried to chase me away from purchasing Januvia, as it too costed $91, but was $5 previously.I don't believe that this is how a pharmacy tech should treat customers. Customers, like myself, go to CVS for our rx medication that is prescribed by our health provider, not for fun. He also didn't look for the other medications that I told him was ready but didn't show up when he did a quick search. But the next few visits, the other pharmacy techs could see my orders and combined my multiple accounts.Other than this, the other pharmacy technicians and pharmacists were kind and helpful, and more importantly, not rude.Please reprimand Samuel for trying to shoo off myself, as well as the other 2 elderly customers who were just trying to pick up their prescription. Those 2 men made a comment regarding how rude and unhelpful Samuel was, as well.Here is the information regarding the visit with Samuel:Reg#15, TRN#8087 CSHR#2130629 STR#4816
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November 2023 by Carole Grisham
This location is currently short staffed, doing the best they can. My first visit for RX pickup on 11/18/23 , no drive thru service due to short staffing. Went inside to find a half dozen or more ahead of me. Got a person on the phone who had no time to be helpful or caring. Not off to a good start at all. We were trying to change providers. After reading some of these reviews, it's probably wise to use another provider. Kind of frightening Imo. Wow ! Just wow. Shaking my head. CVS couldn't care less !!!!!! Shame on you CVS ! Run don't walk away from this establishment. I will not spend one cent there. ?
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November 2023 by C J
This location is currently short staffed, doing the best they can. My first visit for RX pickup on 11/18/23 , no drive thru service due to short staffing. Went inside to find a half dozen or more ahead of me. Got a person on the phone who had no time to be helpful or caring. Not off to a good start at all. We were trying to change providers. After reading some of these reviews, it's probably wise to use another provider. Kind of frightening Imo. Wow ! Just wow. Shaking my head. CVS couldn't care less !!!!!! Shame on you CVS ! Run don't walk away from this establishment. I will not spend one cent there. ?
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November 2023 by Ryan Batt
Absolutely zero care for their customers. The "Pharmaicst" was unable to provide my mother with her insulin for nearly 4 weeks, lying and telling her that there was a nationwide shortage. Upon calling the manufacturer was told there is no Nationwide shortage. The pharmacist then attempted to take it upon himself and change her prescription from insulin pens to vials and needles. Completely unacceptable, and unethical. Avoid this pharmacy at all costs.
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October 2023 by Kim Stark
Cashier was very nice
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October 2023 by John Rinker
Great store with great employees highly recommend
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June 2023 by Lincoln “Andy” Warden
Always the best staff
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March 2023 by No Id
Wine is expired. This is a great little drugstore and a convenient location. I go there to buy a wine from time to time and it's always gone sour or bad. The bottles are always dust covered so it should give me an indication, however if their wine sales are slow you think they would discount the bottles to get them out the door and rotate the stock.
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February 2023 by Crystal Griffeth-Hoose
Plenty of options and variety of products sold throughout the store. Prices can range from very affordable to a little more expensive depending on the item.
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November 2022 by Morgan Schmidt
CVS is out of medications frequently for my medically complex child. A much needed prescription was called in by the doctor and CVS was out of it. I called around to find another pharmacy to fill the prescription (as it was needed that day) and CVS reported they would help me transfer the prescription. 6 hours later and the new pharmacy has reported they’ve requested the transfer 3 times now and have been hung up on by CVS. I ended up calling my doctor to have them send the prescription to this new pharmacy and will be requesting all prescriptions moving forward are not with CVS.
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October 2022 by Maya Kenkel
It seems like there are frequently very suspect reasons as to why my prescriptions aren't ready on time. This goes along with many other random issues I always have that I've never had at other pharmacies.I've been using this pharmacy for about a year and a half now.
