-
January 2024 by Tasjana Young
They were sold out of what we needed, but the sales lady was super nice and helped us track down what we needed from another store
-
January 2024 by M.D. H.
Albeit I only had one experience in here, I wasn't particularly pleased with it.A staff member who appears to be a manager is explaining to me how to put boots on like I'm a kid, and how I have to use these fancy tools (that I'm getting the vibe she just wants to sell me), and how I made the mistake of wearing black socks, and I should NEVER wear black socks with boots, and how the last pair of boots I bought was criminal because you should NEVER get a bigger size boot to accommodate a wider foot. Like, lady, I've been wearing those boots quite happily for two years now. They're comfortable. And I'm not going to let you tell me what I can and can't do with MY boots to be comfortable. And then she told me I was going to sign up for the rewards program when I tried to at least buy a shirt☺️ Telling me it was uber important to leave a review with that receipt code. . . I don't think she realized she probably didn't want me leaving a review through the company's system.Overall, I felt like I was being talked down to, and definitely got the impression that these employees earn commission. I ended up driving a few hours down to St. Joe Boot Company, and was very pleased with the service I got there. Felt more like problem solving to get the boot I want than just having boots thrown at me in an attempt to get me to buy under pressure. If you're serious about getting a pair of boots, it's worth just making the drive south.
-
December 2023 by Rene Meneses
Always get top service, great staff, good selection
-
September 2023 by Birgit Ream
Amazing store! Beautiful clothes!Friendly staff. Favorite music!
-
August 2023 by Buzzjunkee
Smells great! Very clean and the staff was friendly and helpful.
-
April 2023 by Chloe Robb
while in here there was a worker that had passed me a handful of times, not once did she ask if i needed help or if i was looking for anything in specific. when i walked in i wasn’t greeted. i assumed okay maybe they aren’t feeling it but there was a man who had left before me, they told him to have a goodnight like you should with customer service. when i walked out all they did was stare at me, quite judgmental may i add. not everyone knows boot barn isn’t cheap so of course i was looking at tags while browsing but they made me feel so uncomfortable and unwelcome i left before i could even look at the boots.
-
January 2023 by Gary Jacob
Very helpful staff, Garrett helped us navigate the wide selection of boots
-
October 2022 by Darryk Leu
Garrett was extremely helpful and knowledgeable. He helped me find exactly what I needed and didn't try to pressure me into buying anything more. 11/10 experience thanks to him.
-
September 2022 by Ariana R.
Really needed boots for my fiancé and I got excellent help and a great team of people to make us feel more than welcome while checking out!! We will be back you should visit this boot barn location... other locations I wasn't fond of but this one goes above and beyond!!
-
June 2022 by Tracy L Damian
Love ❤️ this place only thing not alot of plus sizes but awesome boots ? he purchased for me
-
June 2022 by Tracy L Gutierrez
Love ❤️ this place only thing not alot of plus sizes but awesome boots ? he purchased for me
-
May 2022 by Steven Simpson
Stood over by the stetson hats for 10 minutes struggling to find a hat and the 2 employees were helping everyone else walked past me twice and didn't offer any assistance.
-
May 2022 by R.J Melton
Great people and very knowledgeable about what they are selling.
-
October 2021 by Kayla Bryan
Just went in with my husband who is pretty picky about his footwear. Twenty minutes with Lori, and she found him not just a pair of boots but a pair of shoes too. She is a wonderful miracle worker!
-
September 2021 by Erik “Navajo” Cunningham
They have a nice variety of boots nice variety of men's and women's clothing but the prices are ridiculous I can buy them here locally the jeans that I bought I bought a pair of Ariat jeans they're really comfortable I can buy them locally here from between $50 and $60 there at the Boot Barn $90 was ridiculous
