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June 2024 by Roy Mutchler
Amazing service, Amazing selection, Lori was super knowledgeable, and helpful, soo much more than boots ,thank you Lori , and boot barn
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June 2024 by Rebecca Frahm
Very knowledgeable and friendly staff.
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June 2024 by Bill Slater
Rylie went way above and beyond to help me buy my first pair of boots.
Real patient and helpful
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June 2024 by al sapienza
Staff here are great I'll be back for sure
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May 2024 by Ashley Swinford
Can be pretty pricey but they have a great selection.
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May 2024 by Sammijo Horn
This was our second visit here, and they were super friendly very helpful and took wonderful care of our needs. They listen to what you need, ask questions to help find what you like then find the perfect choices!
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January 2024 by Tasjana Young
They were sold out of what we needed, but the sales lady was super nice and helped us track down what we needed from another store
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January 2024 by M.D. H.
Albeit I only had one experience in here, I wasn't particularly pleased with it.A staff member who appears to be a manager is explaining to me how to put boots on like I'm a kid, and how I have to use these fancy tools (that I'm getting the vibe she just wants to sell me), and how I made the mistake of wearing black socks, and I should NEVER wear black socks with boots, and how the last pair of boots I bought was criminal because you should NEVER get a bigger size boot to accommodate a wider foot. Like, lady, I've been wearing those boots quite happily for two years now. They're comfortable. And I'm not going to let you tell me what I can and can't do with MY boots to be comfortable. And then she told me I was going to sign up for the rewards program when I tried to at least buy a shirt☺️ Telling me it was uber important to leave a review with that receipt code. . . I don't think she realized she probably didn't want me leaving a review through the company's system.Overall, I felt like I was being talked down to, and definitely got the impression that these employees earn commission. I ended up driving a few hours down to St. Joe Boot Company, and was very pleased with the service I got there. Felt more like problem solving to get the boot I want than just having boots thrown at me in an attempt to get me to buy under pressure. If you're serious about getting a pair of boots, it's worth just making the drive south.
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December 2023 by Rene Meneses
Always get top service, great staff, good selection
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September 2023 by Birgit Ream
Amazing store! Beautiful clothes!Friendly staff. Favorite music!
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August 2023 by Buzzjunkee
Smells great! Very clean and the staff was friendly and helpful.
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July 2023 by Dennis Wakehouse
Didn't have what I was looking for.
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April 2023 by Chloe Robb
while in here there was a worker that had passed me a handful of times, not once did she ask if i needed help or if i was looking for anything in specific. when i walked in i wasn’t greeted. i assumed okay maybe they aren’t feeling it but there was a man who had left before me, they told him to have a goodnight like you should with customer service. when i walked out all they did was stare at me, quite judgmental may i add. not everyone knows boot barn isn’t cheap so of course i was looking at tags while browsing but they made me feel so uncomfortable and unwelcome i left before i could even look at the boots.
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January 2023 by Gary Jacob
Very helpful staff, Garrett helped us navigate the wide selection of boots
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October 2022 by Darryk Leu
Garrett was extremely helpful and knowledgeable. He helped me find exactly what I needed and didn't try to pressure me into buying anything more. 11/10 experience thanks to him.
