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February 2024 by Ed Villhauer
Well stocked garden depth. Had the supplies we needed today. Come on spring.
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February 2024 by Jacob Elias
Horrible customer service
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February 2024 by Desiree Keefer
I go here a lot for plants, home repair and improvement items, tools, and wood for projects. Staff is always friendly and helpful. They usually always have what I need and at a reasonable price.
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February 2024 by Pat Cady
Great selection of stuff, but finding someone to help has been an issue the last 2 times in there. Once I was able to find someone back to help me, the items were located and purchases made. It just seems they are needing more than 1 person in a department to help customers.
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January 2024 by Patty Merritt
Can usually find exactly what I need here without having to ask for help, every aisle is marked very well. Always people available to help if you do need it.
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January 2024 by Aaron Stumbaugh
Went in during a blizzard to buy a snowblower and had amazing customer service. They assembled a unit for me and even helped me load it in to the back of my SUV. Couldn’t have asked for more.
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January 2024 by Robert Hursh
Nice clean store with very helpful staff.
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January 2024 by Paul Sueppel
Honestly have never liked this store, it seems like you can wander around this store forever and never have anyone offer to help. Final straw was today I went in to return Christmas lights and was told they would not take them back because they stop taking Christmas items back on December 25th and (according to Josh H, who said he is the store manager but looked more like the employee of the month) they had signs all over the store telling us that starting back in September. Did not offer any options ( I was actually going to buy 5 smoke detectors and would have taken the $7.14 as store credit). Went and spent my money at the locally owned ACE hardware where staff is alway helpful and friendly.
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November 2023 by pei-hua jia
I bought a washer on 10/31 and Lowe’s guys didn’t installed it properly.The drain hose didn’t hook up to the washer!!!!!All water came from the washer and damaged my whole basemen!!! All I can do now is still waiting for their reply. The longer I wait, the basement smells more musty. My kids have respiratory allergies and they are starting sneezing. I feel so frustrated and helpless…..***Update 11/30****I have already contacted you for over 30 days and all you can do is just tell me that it’s third party and you are still investigating. My whole family is still suffering the musty basement. So unprofessional and inefficient customer service
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November 2023 by Ask Miss Patience
Stopped by for a few items. Not my first rodeo at this or many Lowes across the country. Though there weren’t the correct five gallon bucket lids was able to pick up a great deal on window fluid. Compared to the auto store.In the past, had great support from staff. Regardless of the questions or needs.Including being gifted plexiglass when staff found out what it is for. Repair a little library door for a community. There was no price on the piece.During the attempt to get management to approve a price shared the story of the rehab process. Immediately, gifted the glass. Given the managers business card and offered to ask in the future for other donations.Over the years regardless of the need during visits, staff have taken good care of requests.Posted the result of the Little Library renovation in the video ?Thanks for your effort ⭐️⭐️⭐️⭐️⭐️
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November 2023 by Charles Simpson
Lowe's in Coralville, IA, definitely came through for me. I was on the hunt for a 15-foot Green Outdoor Light Duty Extension Cord, and let me tell you, they had it right there, easy to find and at a price that made my wallet happy. The store was well-organized, which helped me get in and out quickly. Seriously, why waste time browsing when you know exactly what you need, right? Staff were friendly and knew their stuff, so thumbs up for that as well. If you're in the area and need something for your home or garden, this is the place to go. A solid five-star experience all the way!Sure do wish that their discount program wasn't for just one sector of the population though.
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October 2023 by Peter Jefferson
Fantastic service. Three workers asked me if I needed help when I was within earshot. Really nice and knowledgeable people .I think his name is Justin? At paint shop was a total pro and really added value to my purchase with excellent suggestions for future projects.Clean, airy and tidy store. What a pleasant experience and this not the first time.I am a stickler for customer service and really appreciate how articulate the staff was in conversation. Clear information conveyed in a polite and professional manner.Good folks.
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October 2023 by Chandler Mabry
Bare minimum of Halloween stuff I’ve seen sparkler stands with more variety and they just sold sparklers.Come one you guys used to be the kings of Halloween now you make the store 90% Christmas first week of October and presume a giant skeleton and a couple small things is a selection and appropriate for the current season.I think Lowe’s has lost touch with what consumers want and what month it is making it difficult to keep holiday shopping local it’s sad to see.Do better we know you got it in you.All the best
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October 2023 by Meme
Do not buy the protection plan through Lowe’s the service suck. We bought a Samsung washer and all we been getting is the run around. All I want is my washer fixed or send me a new one. We have had a technician out 3x and it will now for a fourth time. What’s the purpose of a warranty after 3rd X you would think they would be sending a new one. I bought a 5 year which protection plan and it’s only been 3 years glad I didn’t go with the 2 year plan we would’ve just been out of money.
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September 2023 by Laurie Wallace
We were looking for a grill and the only one left was a display. Carol was wonderful and helped us take the sides off so we could fit it into our vehicle. Carol is very kind and knowledgeable about the products we truly appreciated her help!!
