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November 2023 by Eric O'Brien
Excellent work, very professional. We couldn't be more pleased with our experience. Fairly make work was down quickly and with attention to detail. Good communication and cost came in at bid price.Services: Tires
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October 2023 by Joey C.
The employees at Central Automotive were super helpful and fast and getting my tire patched. Always check here for availability first
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July 2023 by Israel Kanz
After questioning a local prominent Toyota brand repair shop I went to Central just to compare. Central gave me a much more thorough inspection and maintenance rundown while pointing things out to me the local Toyota dealership either were incapable of diagnosing or purposely omitted.
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May 2023 by rfblackburn
All great experiences to date with this service. Had an issue with some new struts (recall by company) and after an initial inspection they called me to schedule. Very professional, courteous, and reasonable prices. Very pleased
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April 2023 by LaNeysa Stirling
We were in IC for hospital and treatment. Had no idea who to call. They got us in quickly, picked up and dropped off my sister with no problem.Fair and honest bunch. Highly recommend them.Thanks y’all!
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April 2023 by Terez Obert
Definitely wouldn't recommend. Went in for a new ignition. For one the price was changed from the original phone quote apon paying without explanation. Also with that, apon leaving after picking up the car I noticed my turn signals, and none of my back lights worked. When I returned that following Monday when they open a mechanic claim I had a bad multifunction switch, which he even so is irrelevant cause my lights worked when I drive in there. They guy, during our conversation refused to acknowledge that when I drive in there all my lights worked and turn signals. Since then the fuses hv been changed and lights bulbs and they still don't work so.
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April 2023 by Kolin Hogue
Central Automotive has done a great job of taking care of our automobiles for several years. They are fast, competent and fair. They will get my business in the future.Services: Vehicle Inspection
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March 2023 by Schuldich
Been going there for my vehicle needs for years. They are great and reasonably priced. I will continue to go there in the future.
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November 2022 by Kyshawn Kelly
I brought my car here to have it inspected. They told me repairs would be 17k all together. I needed a new engine. They could offer no cheaper alternatives: such as a different engine. I left my car here with the key under the mat for the tow guy. Either someone was watching me do this: I’d assume from the hotel next door, or it was an inside job. Either way my car was stolen from this shops lot. Conveniently enough the footage was “too blurry to make out if the person was black, white, orange, blue or purple.” As the police on my case described. I could care less about race, and more about the fact my vehicle was stolen: tells you where Coralville police keeps their heads at though. More conveniently the business apparently only keeps footage for a couple of days before it’s deleted automatically. I will never bring another vehicle here nor will I recommend this place to my family or friends. I will actually go so far as to steer them away do they don’t have a similar experience. Now here I am paying for a starter that helped someone steal my car. Will most likely have to block them from my bank.Service: Vehicle Inspection
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July 2022 by S Eveland
The work performed by mechanics seems fine so far. Timeliness of communication is lacking, hence the lower than average rating. Multiple options for work were discussed when the car was dropped off, before any mechanics even looked at the car. I was not under the impression that most expensive option discussed would be performed before I was made aware of what what was the exact issue. Never have I had work be done on my car without the mechanic checking with me before doing expensive work especially when more than one option was initially presented.If you are shopping for quotes or a diagnostic, like I was, think about another shop or explicitly asking to be contacted before work is performed.Service: General repairs & maintenance
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July 2022 by David Parrott
If you're looking unfriendly, dishonest, unethical service this is the place for you.They performed expensive maintenence on my car without my consent and had nothing to say when i came in and made a formal complaint.The manager clearly is putting his bottom line and boat payments ahead of the customers wants and needsI'd recommend checking out dusty's just half a mile west on the Coralville strip, ( I had to go here due to scheduling conflicts and thoroughly regretted it)
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July 2022 by S E.
Communication was a huge issue. I brought my car in to diagnose an issue. When keys were handed over some options for work were discussed, and a price for one of those options was mentioned (car hadn't even been looked at by this point). Unlike most autoshops I've been to instead of finding the issue then calling the customer to get consent for what turned out to be an expensive repair, the work was performed, then the customer was informed with 30 minutes before closing. The work seems fine, but I have NEVER had repairs like this be performed without a call from the shop to at a minimum inform the customer what the issue was. Shops like this give all mechanics a bad name.
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May 2022 by molly
I’ll be going here first next time. I went to Jiffy next door and they were rude and unprofessional so I came here to make sure they didn’t screw up my car too. The employees at Central were lovely and took a quick look at my car without charging me. They’ve gained a new customer for sure.
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February 2022 by Michael J.
They fixed an alignment issue first try when the Honda dealer wasn't able to after 4 attempts.
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January 2022 by Silver Tab
Mike Freeman was so helpful and informative about my car's needs and I will always be taking my car to Central Auto from now on!
