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September 2023 by Ginger Parson-McGill
Waited over an hour and 15 minutes before giving up and leaving. Just tried to open a simple checking account for my daughter. We were jumped over several times for customers who were 10 minutes late for appointments where they could have spent 10-15 minutes with us to open an account quickly. Seems like a lot of employees in the building waiting to work and help people.
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May 2023 by Jamisyn Christner
the best wf branch i’ve been to! was greeted quickly & positively. cindy o helped me set up a business account & although she is new, she made sure everything was executed correctly. when she wasn’t so sure, she asked for help from her seasoned (& friendly) coworkers. i’m bad with names, but the branch manager, another female (with a cute pixie haircut), & alex were all fantastic. so thankful i was able to get everything taken care of!!
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April 2023 by Charles Bischof
I needed to access our safety deposit box and it didn't take any time at all. I was in and out in approximately 10 minutes. The staff was very friendly.
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August 2022 by Charles Miller
Unbelievable service and after I left someone siphoned 20 gallons of gas out of my gas tank... Awkward
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June 2022 by Krey Keeney
I have an expired debit card, I have visited this location multiple times, they have yet to help me.
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February 2022 by Reike Plecas
This bank is the unfriendliest bank I have ever had any business dealings with what good is a commercial drive-through if you don't take your commercial customers deposits? Instead you make them get out of their car drop it in the night deposit when you could have easily just taken it through the commercial drive-through.Countless times I have come here and I have seen you help to regular customers versus commercial in your commercial drive-through you should just change it to a regular drive-through or take it out completely.
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August 2021 by S Michael
I just had a very good experience here. Mr. Aaron Howard, a banker, did a great job assisting on an issue for my clients business transaction that was not able to be resolved through the main non-branch business customer service. Mr. Howard was professional and went the “extra mile” to resolve the matter. Great personal service! Thank you.
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August 2021 by Geoffrey Barnes
Could not pay off loan through this branch. The excuse was “the federal reserve is closed today”. Apparently the fed manages personal loans for Wells Fargo. The absolute inability to pay off debt within the branch is nothing less than robbery and I’ll be contacting the Iowa attorney general about these predatory lending practices.
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July 2020 by chas Harms
Very rude they keep taking money out of mine and my boyfriends account for the same thing over and over and when we call customer support they say they have a right to take it because it’s there money. We are switching banks that won’t take our money for no reason.
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June 2020 by Ashley Ware
Slowest bank I've ever been to.
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February 2020 by Briana Kuyper
This is a great bank! The people are friendly and always willing to help.
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December 2019 by stephanie petithory
Slowest Wells Fargo in town. Drive thru is always a pain to get through even in the business line. Never enough tellers on the drive up line.
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September 2018 by Liala Liala
I will like to say a special thanks to very dear Jasminka ! Thank you so much and I appreciate it a lot !!!
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September 2018 by Charles F.
[email protected] keeps sending me spam emails even though WF told me that: a. these emails were, indeed, spam (even though katherine hunt can be found at WF) b. I would be removed from the email list. Wish WF would keep its word.
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July 2017 by Troy hilson
this location is full of racist wells fargo on douglas ave is the best
