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August 2024 by Cooper Hazel
Emily (or Emma?) greeted me immediately upon entry and acquired my package with the wrong address! She saved me time and money, and I appreciate it! Much more satisfying than the automated phone menus
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August 2024 by Scottie M
Completely incompetent, no customer service and they never answer the phone. They need to close down and hand it over to folks who know how get things done correctly like UPS and Fed Ex.
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July 2024 by Jacalyn P
Called 8 different times today and no one answered. I had a hold on my mail and they delivered a package.
Not that this review will change things.
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July 2024 by David Stanek
Went to pick up my new apartment key here and received very good service. Post offices notoriously don’t have great service but the gentleman I worked with at the front was very kind and helpful. Best post office I have gone to in my life.
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May 2024 by Kristina Nelson
I received fabulous and very kind service here. I bet they changed their employees because right now the reviews are down. But the lady I worked with was excellent. Way to go Victoria.
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March 2024 by Emina Vojic
They NEVER ANSWER the phone what is the point of having a “operator” when they never answer????!!! One time they answered, I heard people in the backround talking but no one was responding to me.
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March 2024 by Kristen Sample
Waited and was sent to the UPS STore. Had google the location for directions.
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January 2024 by Fran Lewis
Love them and they are good help too ??
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December 2023 by Kevin Remillard
Mailed an item sold online. The CS was excellent, efficient, and courteous.
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December 2023 by Austin Moore
Terrible customer service. This place lost a check of mine and refuse to do ANY investigation. USPS is terrible across the country but here in Iowa it is EXCEPTIONALLY awful. Terrible. Staff is incompetent and the management are robots giving answers off a sheet of paper.
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October 2023 by Linda Ford
They send the phone to the operator who never answers then it hangs up automatically. NEVER ANSWERED. Packages not delivered when they say in Informed Mail they have been. Worst mail district I have ever lived in for service!!! In Des Moines, the always answered phone & were there for service.
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August 2023 by Katie Hall
Always helpful and pleasant service. Thank you!
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August 2023 by Dennese D.
Workers at this postal are really helpful and patient with their customers. I really appreciate their services because they make sure that my packages are secured and safe.
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August 2023 by Kannon Z
No issues! No line on a weekday.
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August 2023 by Dan Koch
Always painfully slow, prepare to wait for counter service.
