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September 2024 by Kyle Robinson
Izzo is the man!! This is our second brand new vehicle in four years purchased through him and he always goes above and beyond to make sure we are happy with our purchase and confident in our decision when driving off the lot. Financing department made it quick, easy, and stress free when signing papers. We were at the dealership less than an hour from start to finish, and that included test driving the vehicle. There’s a reason we keep coming back! These guys are the best in the biz. Shoutout to Chris as well for helping set this all up. 10/10!!
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August 2024 by Tom Deeter
It's a great place to buy and service a car.
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August 2024 by Fahrudin Sehic
I'm Rudy, I want to say thank you for always fantastic service when I come to service my Hyundai. Special thanks to Omar who works at Hyundai Service Clive, Des Moines IA. I think and believe that people like Omar greatly contribute to the fantastic services they provide us at Stew Hansen Hyundai Service. Thanks Omar, thanks Stew Hansen service Clive, Des Moines IA
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August 2024 by Elsie
Based on the most recent review, a lack of communication seems to be a running issue for you guys. Won't buy from you again.
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August 2024 by lovely pastels
If you absolutely love getting ignored and love lack of communication, then this place is for you! Don't worry, you won't get your car fixed for months but, hey, atleast you'll get PLENTY of steps in.
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August 2024 by Meghan Hammond
Great experience buying my new car. Nathan and Chris were responsive and helpful throughout the process and even after my purchase. I feel like I got a very fair price and trade-in value.
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August 2024 by Tyler Kerr
Right off the bat, if I could give more stars I would!
My wife and I went to Stew Hanson Hyundai on 8-10-24. We found a car we liked purchased it and off we went.
Unfortunately, within 20 miles down the interstate we noticed something wrong in the steering. This car was used under 10,000 miles. There's no way anyone would have known about this issue.
We were very concerned given that we had already made the deal and now we had lost faith in the car on top of the " new car purchase " excitement was gone.
HOWEVER, our concerns were quickly suppressed by Stew Hansons team Ian Brimeyer our salesman who went above and beyond, and Parker Carey the sales manager who made sure we were taken care of.
In the end we bought a brand new Elantra that we love and more over, Stew Hanson Hyundai acquired 2 new customers!
Our car purchase experience was outstanding and would highly reccomend Stew Hanson Hyundai!!!!
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August 2024 by Logan Harrington
If you are in the market for a new/used car get in touch with Heidi Brickman! Heidi is the absolute best and will make sure she gets you the best deal possible, and Mario is great as well to finish all your paperwork!
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August 2024 by Brian Travers
Slowest service department ever! Don't believe the wait times they tell you. Won't provide timely updates or a loaner. This was on a recall too. So not even my fault, but Hyundais fault. Absolutely ridiculous
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August 2024 by joseph bean
Great service.
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August 2024 by Issa Nur
First, these people don't answer the phone so they make it very hard to talk to a person. I placed an order online and they withdrew the money right away. But they called me back 2 days after asking me to pay $200 more for shipment. I will never buy from them again.
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August 2024 by Bondi
5 stars for the sales team, Marcus was one of the nicest sales reps i’ve ever worked with when buying a car. -1000 stars for the worst service department in history. Scheduled an appointment 2 weeks in advance after my car with 2000 miles was DEAD. First of all, if a service department if fully booked for 2 weeks you know that’s a big red flag. Then when i dropped the car off at my scheduled time for diagnosis, a process that takes most professionals roughly an hour or so, I was told it could be 4-5 days before my car is even looked at. What’s the point of scheduling a service appointment just to have the car sit on the lot for days and have nothing done. It would’ve been faster for me to go a community college and learn how to diagnose the car myself. While dealing with a service representative that very obviously didn’t care about anything, I overheard another talking to another customer and he mentioned “One of our technicians got deported” seriously? I’d rather have dropped my car off in a high school shop class. Worst service department ever.
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August 2024 by Taylor Abbott
This is the absolute worst car dealership is Des Moines. The service department is a complete joke and talking to anyone you just end up talking in circles to individuals that have an IQ lower than a toddlers. I wouldn’t recommend this place to my worst enemy.
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August 2024 by Angela Kinney
I had an awesome experience as I stood back & watched my granddaughter make her 1st big adult purchase on her own yesterday. Jerry Jones was very patient, understanding and compassion. Conner Carey took extra time and made sure she understood her financing. He gave her some free extra financial advice,(some she already knew, and some not, although it was great she heard it from someone with professional experience).
Jerry and Conner, there are no words describe how much this meant not only to her, also me. Thank you for showing compassion, sincere and understanding. I couldn't ask for anyone else to help her with her first large purchase.
Not only you made the day about her, you put this grandma at ease . Thank you both and the team behind you!!!
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August 2024 by Chris Robey
Brought in my gf's Hyundai Santa fe sport to be serviced for a faulty AC. (It would just stop putting out cold air after like 10 minutes). $250 for a diagnosis, $1200 total for the repair and after she picked it up it just didnt put cold air out at all. Now we have to take it back a week later with all this heat going on.
Poor service, will update once they look at it again
