10AM - 7PM
1995 NW 86th St, Clive10AM - 6PM
5525 Merle Hay Rd #130, Johnston“Rachel was such an amazing help if finding my new shoes, as a beginner runner I didn’t know what exactly to look for and she was extremely knowledgeable and just all around great to work with.”
“I am so glad I have found this store. They have everything to take care of all your shoe needs. If you find something and they don't have it in your size, they happily order it for. Kind friendly help. They go above and beyond make sure you're satisfied. Look forward to my next purchase there.”
“Jim provided what may have been the best customer service experience I've ever had! He was a great help with finding a suit that fit me properly. DXL earned a customer for life because of his exceptional service!”
“If you're a bigger guy this is the spot for you. Their tommy bahama collection is phenomenal and will have you looking sharp. A bit on the pricy side but you are getting what you pay for. 10/10 would recommend”
“I love red wing boots quality stuff pricey but it does last a long time and on certain items you can send it back to the manufacturer and they will resole them and make them as new as possible. You have to pay for that of course but I think it's a damn good deal”
“Best business in the state. Always cashing me out for great prices yet still find a way to satisfy the customers. 100% legit and never have had any problems. Employees are outstanding and definitely will be back!!”
“I have been a huge fan and supporter of the store for going on 15 years now, the price service style and selection are excellent.Clothing is value priced, and they are able to do alterations and help everything fit.”
“The best customer service I’ve ever experienced at a clothing store! Not sure the woman’s name but she helped me find a shirt for my concert because the one I ordered for pick up didn’t fit!! 10/10 customer service!!!”
“I've been going to The Fitting Place for many years and have always received great service. The have always been courteous and have been exceptional in their service. I highly recommend them!”
“The best customer service. My Hoka Cliftons started rippin in 3 months.Jake offered me to replace the shoe.I will be buying from this store more often.Thanks a lot Jake!”
“The staff was so welcoming and kind!! Gigi was absolutely god sent, and helped me find so many alternatives for a shoe that was out of stock. Retail needs more employees like her (: Lovely experience!”
“Had a vision in mind for heels and a dress for my masters graduation and found both here on my first try. Also a pant suit for an upcoming gala. Staff was kind and helpful and store was well organized.”
“I was visiting for the weekend so my friend took me to Valley Junction. We almost didn't go into this store but I'm glad we did! Found some modern styles & ended up purchasing quite a few items. Staff was very nice & accommodating. Worth the stop!”
“My daughter and I visited the SoftMoc store in Jordan Creek Mall in Des Moines for the first time. I was very pleased with their huge selection and style of shoes! The staff were extremely friendly, helpful, and professional. Thank you Kelcie for going above and beyond to make sure I received the shoes, style and size that I needed and for helping me get signed up for the SoftMoc Rewards that I could use anytime!! Even when the store got busier, Kelcie and staff helped the customers, Kelcie checked on me making sure I was taken care of. I left the store very happy with my purchase, and also my daughter who didn’t even come to buy Shoes, was so happy with the store and great customer service, that she bought shoes as well. I will definitely shop there again!!”
“They did not have the shoe size I needed and they called another location and had the correct shoes placed on hold. Did not buy anything here that day, but will be back due to the great customer service.”
10AM - 9PM
1550 22nd St, West Des Moines“I don't like the fact the boys' boots are mixed in with the girls. Made it confusing to find boots for my grandson. It's just makes the options appear to be greater than they are.”
“Favorite clothing store. Apparently they aren't motivated to sell clothes from the store since the majority of American women don't fit into their sizes. Skip the trip, get on the email list save money and buy plus size online.”
“Nice people, thank you for putting up with us. We were in a big rush and needed shoes , didn't get the shoes I wanted and paid a lot more than I would have at home, however we made our event on time and that's what counts. Again thanks for all you guys n girls help.”
“Called about a specific brand & model of shoe size 12.5. She answered all my questions & got another clerk to go back & forth grabbing different shoes. Very impressed.”
“Thank you Dawn! My girlfriend and I walked in, and were greeted with a smile by a woman who introduced herself as Dawn, and asked how she could help.We told her what we needed (shoes where my girlfriend could be on her feet for a long period of time), and Dawn happily took us to a quiet place in the store and brought us a few options. She wasn't pushy, she didn't overwhelm us. She was perfect. We found a very comfortable pair of shoes and were totally satisfied, and we were even talking about coming back before we left! She was great. If she's not management, she should be considered. Thank you Dawn!”
“I stop here every time I’m at the mall. Vans always has something new to show off and I’m there! The store manager and employees are quick to help, even when it’s entirely busy. Quite knowledgeable about products, and have answers to where you can find what you’re looking for. I 100% recommend Vans, not only the store but the life style! ??”
“Kind, courteous, and helpful staff. Huge selection of clothes, always has sales, and everything is tidy and organized. VERY BUSY. Only one cashier allowed at a time; great COVID-19 safety protocols.”
10AM - 8PM
6905 Mills Civic Pkwy, West Des Moines“I had a horrible experience a little over a year ago and hadn't been into the store since. Today, my daughter and I went into the store to purchase some shoes I found online that said they were available in store. Mary and Barb the sales manager helped me. They couldn't find the shoes in store and helped me get them ordered and shipped to my house. They were wonderful and very friendly, much different than the experiences I had in the past. We will be returning again!”
“An employee helped me find the shoes I was looking for. They were very nice and informative on the shoes sold. Also took the time to show me the shoes that we're on clearance first, while they weren't the shoes I ended up buying, the fact he took time to possibly save me money means a good amount to me.”
“David is the man! I took my team in here to get new clothes and David got everyone squared away and looking great. He is very informative and answered all of our questions!”