Shipping Centers in Clive, IA

“I was greeted by a polite young lady who helped pack my items and got me a tracking label very quickly, very professional staff and have always used this location for my shipping needs.”

“I would give the girls Brenda and Erica at the clive, Iowa store a 10. They are always kind, fast, and efficient and go above and beyond the call of duty but, however the manager that works there is not. She is rude, not friendly at all, and I have been going there for 2 years to ship off my goods for my customers. Every time I encounter the manager, it's the same thing EVERY TIME. I can't believe that I would be the only one that notices her unfriendliness and lack of friendly customer service and it makes my experience one of where I would rather travel 10 more miles to another ups store than to deal with this manager's attitude. I'm a Christian women and I try to show love, patience, kindness and grace all of the time, but I can only show so much when I encounter the same behavior everytime from the manager, especially when I am in the store everyday, and her attitude never changes. You, UPS, as a company should reevaluate who you have leading the team. I LEAD a team and I would never model this behavior. If it doesn't change then I'm moving on. I don't need my day ruined by an unhappy person that clearly doesn't enjoy her job, and I feel sorry for the clerks that have to deal with that on a daily basis especially when they do their job so well. How sad for the one that's suppose to lead”

“Emily (or Emma?) greeted me immediately upon entry and acquired my package with the wrong address! She saved me time and money, and I appreciate it! Much more satisfying than the automated phone menus”