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“It's always a great visit. The ladies there have gotten to know who I am and they always have my mail in hand so I can just do a fast walk thru right back out thevm door and on my merry way. Thanks for being so nice every time I stop in.”
“Staff are really nice. Never an issue. I wish the hours were extended though just a bit. I work the standard 9-5 kind of job and thats the po box hours... Makes it really hard for me to try to get here to get to my mail. PO box access is available limited on saturday but most of the time they hold the item instead of putting it in a box so I have to speak to someone to get it.... Which means I can't get it on saturday. The hours are my only issue here. Location and staff are great.”
“Unbelievable staff. Everyone is working hard to make sure all needs are fulfilled! Even though the parking lot is packed you would hardly be able to tell. The entire store is operating so smoothly. The isles are clean and friendly. The staff is oozing helpful smiles. I got everything I need, mailed a packages, made a great friend and was on my way. I will definitely be returning. I highly recommend this location. Special thanks to Mark P. A gentlemen. A saint. A savior.”
“They had trouble getting in to my locked condo building to deliver my crib mattress, but when contacted about it they went above and beyond to get it to us. Great communication, great happy dispositions! Thanks for all you do USPS!”
“People always give post offices a bad rap. But that's because people are often in terrible moods and then blame it on everyone else.I've NEVER had issues or difficulties at this post office. Beth is always so kind and helpful, as are the other workers here.”
8:45AM - 5:45PM
3311 100th St, Urbandale
Post Offices
“Too everyone complaining about their delivery of mail. As someone who has a direct relative that works for USPS, it is NOT the carrier's fault for the way the system is set up. The USPS is an antiquated system and needs a major overhaul. The carriers are great, hardworking people and work extremely long hours. You can see them driving around the neighborhoods sometime at 8-9:00pm. Believe me when I say, they are overworked because of how the system is run by upper management and Post Master. Be kind to your carriers please. They are just the messenger.”
“I receive my mail out of this post office facility. My mail delivery people are nice, efficient and they have 99% accuracy in delivery of correct items. I seldom go to the actual location but when I have the staff have been very nice and eager the assist me.”
“To date I have had only positive experiences with this USPS location. I have a small business and exclusively use USPS and this location has always been very helpful.”
7:30AM - 7PM
555 S 51st St, West Des Moines
Post Offices
“This is my favorite post office to use! Staff is always friendly, attentive, and well educated on current USPS standards and rules. The building is pleasant and not post modern eye sore like others in the Des Moines metro. Our mailman goes above and beyond in his work.”
Open 24 hours
4000 109th St, Urbandale
Post Offices
“Regarding the Trucks and loads part and stuff I have to say that it is the best USPS in the entire country,,These guys here are amazing and do an extraordinary job,,you have to unhook the trailer and wait for them to return it but there you can sleep and no one bothers you even if your trailer is already ready,,,The Best USPS around the entire Country,,Along with the USPS of Pittsburgh,,They are incredible,,???”
8:30AM - 4:30PM
7755 Douglas Ave, Urbandale
Post Offices
“Woman I interacted with was lovely, but they don’t take credit cards which was frustrating, and the delivery attempt slip nor any signage in the waiting area shares this bit of information. Resulted in me having to make two trips.”
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“Emily (or Emma?) greeted me immediately upon entry and acquired my package with the wrong address! She saved me time and money, and I appreciate it! Much more satisfying than the automated phone menus”