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April 2024 by Plain Talk A.
I brought my 6 yr old 17 lb dog in for grooming, I'm new to Iowa & I was told that people are so nice here. When I picked the dog up i held onto their leash because I left mine in the car. Back at the car I saw that the receipt was for $75! I phone to ask about it but hung up after 5 mins & I went in both to return their leash & to ask about what was listed as "Special Handling $10". That person looked over at an older woman at the other register who immediately jumped in as though looking for an argument. Like an old snarling dog she was heavy with nasty attitude and said that he was biting & they needed a second person to hold him. In 6 yrs no groomer had ever complained about biting before, but I didn't doubt her. I just said that I would have liked to know. She claimed not to understand what I meant. I told her that when I paid I would have liked to know about the charge & the fact that my dog was biting. Needless to say, I won't be going back, and I wasn't surprised to see so many 1* ratings. I should have checked YELP! first.
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February 2024 by Tammy Edwards
They always have what I need!
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February 2024 by Elizabeth B
The service here is always amazing. The food is always on point. They always remember the sauces if we order some. There are no complaints here, ever.I would highly recommend the Grilled Chicken Cool Wrap!
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February 2024 by Ken Brooks
This place is ok. I come here to get my dog groomed. The grooming service is unpredictable. The service is dependent on how busy they are and what kind of day they are having. Its never consistent.
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February 2024 by jack doty
Had everything we needed
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February 2024 by Breanna Chladek
Jay did an amazing job helping up pick out our new aquarium and even helped us load it up into our vehicle. He was super kind. thank you Jay!
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February 2024 by James
We buy our doggo snacks and food here. They always have competitive prices and there are always doggos to say hello to. I like that they let you bring your pets in. The cashiers are always super helpful and they even have doggy daycare which our labradoodle loves. Thank you !!
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January 2024 by Chris Kline
Would not honor a sale from their website in store. Seems odd to have the same exact item in store and not honor a sale price you have on your own website.
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January 2024 by Melissamay Patton
Returned recalled pet treats
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January 2024 by Nancy Snyder
Terrible
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January 2024 by H G
Mandy was our groomer. I had to give my dog a bath as soon as we got home and I had to trim patches of hair that she missed.
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January 2024 by cassy kling
Clean and there's almost always stuff on clearance. Employees love saying "Hi" to my fur babies. Always a good experience.
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December 2023 by Eric Johnson
Good variety of specialized cat foods.
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December 2023 by Marissa J
Helpful staff
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December 2023 by Sara Deich
I can't say enough good things about Allison. She's an excellent trainer and truly cares about the dogs and families she is helping. We have also used the doggie daycamp and grooming services and the employees we have encountered have all been fantastic.
