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April 2024 by Jeff Hummel (Gadget)
My goto for home improvement. Have to know what you want because nit all who work there can help you find what you want. Staff always goes out of there way to help.
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November 2023 by Kailey Douglas
Ordered siding a week ago and arrived today to pick up my supplies and spent 3hrs having pick all my own stuff, nobody came around with me to find my stuff. I even had to pick different corner pieces because they didn’t have the “in stock” pieces I had ordered a week ago! Very frustrated in the terrible customer service that I experienced. When I’m spending over a grand for my supplies I expected much more help to grab the supplies.
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October 2023 by Lisa Wulff
Love Menards, love their products but this particular store has the rudest help I've ever encountered. Don't listen, talk over you, and seem to be greatly inconvenienced to have to help a person. I live in Urbandale but I will start going to the SE14th store. Would be well worth the drive.
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September 2023 by Nancy Bell
They do not have enough product. Had to order more knobs and they arrived but were wrong ones. Same number but different companies. Another trip to return them. One person said they were discontinued another said they are in stock. Today I returned more knobs and got an in-store credit. I also returned a duct and needed 9 of another style. Thought the credit would go towards that purchase. It didn’t. They only had 3 ducts and said I would need to go to another store for the rest. So, as I was leaving, I saw a lady buying flowers and gave the credit to her-$23. I will never go to this store again. In the bright side, the employees were nice.
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September 2023 by Joshua Roach
Go somewhere else. Good luck getting a helping hand here. Yard employee was quick to point me in the wrong direction not allowing me to say anything when all I needed was his help. Will start using Home Depot at least I know there boards are just as crooked as Menards help. I will say Adam was a great help when stock inventory was off. Not a surprise though.
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August 2023 by Keith Oliver
Been to this Menards many a time and never had a bad experience. They have millions of different items in stock for whatever project you’re working on. Definitely recommend! Better than HD or Lowe’s for sure!
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August 2023 by Krystal Johnson
Checkout helped us fix an error from building materials. It was so nice we didn't have to go all the way back to building materials. Yay!!
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August 2023 by Engineer engineer
Store is good and prices are reasonable. The only issue is that the checkout lines are Walmart slow.
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August 2023 by Chris Hargrove
I love Menards. I just wish they would build one in Georgia. I always have to drive to Iowa or Wisconsin to shop at Menards....
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July 2023 by Triple Crown
Fair prices, quality and selections, especially on any home cleaning products. Go here before other home improvement chains for tools, small kitchen appliances or outdoor furniture. Food leaves a lot to be desired. Some products look old like canned or bottled and prices are high. One thing I dislike is their rebate program. One time I got a check for a few dollars and others I got an in-store coupon for $1.38, not worth the .75-cents it cost me to print off a rebate coupon, fill it out, stamp my own envelope and mail it. If it's in-store, I don't want it but I don't know which is offered. 50% of employees are great and 50% hate retail. The cashiers are especially surly, in my experience. Overall, good. Lots of parking but they're always busy.
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June 2023 by Zac
If you are ordering wood from here and getting it delivered, expect ~75% of it to be warped.
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June 2023 by Richard Lathrum
Rude service desk. No ownership or willing to help. SEDSM store had no issue helping very quickly
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May 2023 by Doug Winger
Brian L back in siding helped me put in a BIG siding order. Was very helpful. Usually I order my siding online. But this time i had some ?s and was very helpful.
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February 2023 by Darko St
Great place to deliver. Great people working over there. Strict to business and they know what they are doing.I have 53’ dry van. I got unloaded really fast andAnd deliveries are open until 9pm??
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December 2022 by Justin Upmeyer
Great service, knowledgeable people who care, and really good selection of items on the shelf.