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March 2024 by Randy Carter
With nearly 20 therapists to choose from, Massage Envy offers a wide range of styles of massage. Relaxation, Deep Tissue, Hot Stones, and Deep Swedish are just some of your options. I've enjoyed every massage I've gotten there.
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December 2023 by Tim Carmichael
Great service. They are very kind and caring. Good rates and services!
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August 2023 by Jenn Schultz
I've been attempting to book a couples massage for almost a year. They have called me the day of and cancelled one of the appointments for the fourth time now. Then when we reschedule it's four months out (today's August appointment was rescheduled from our cancelled April appointment). Today the employee hung up on me when I asked them to bump someone else since we get cancelled every time.I did actually go by myself one of the times they cancelled one of the appointments. My massage was very weak and I usually request less pressure but this was zero pressure.
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July 2023 by Donna Jones
Love the location and people at this site. Massages are professional, clean environment and friendly staff when you arrive!
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May 2023 by Kristy Lynn Burnside Heath
My first time here getting a facial and massage!! Ashley was Amazing!! I fell asleep.. I will be coming back.
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April 2023 by Michelle T
Although I have been a massage envy member for years, this was my first time trying the Clive location. What an absolute disappointment! It literally weeks of calls just to get on the calendar. The room was cold, so was the lotion/oil. Despite my request to turn up the heated mattress pad, I still left chilled. I requested lighter touch as I do not enjoy a deep tissue massage. I mentioned severe pain in my lower back and in my shoulders and neck area. It felt like a five year old was rubbing my back. One of my main reasons for coming in was for the hand treatment. That didn’t happen. When I mentioned it to the front desk, instead of offering a solution of some sort, she simply said… I wonder what happened? Your therapist must not have seen it on her tablet. I noted it… I’m never a fan of the blame game. And I’m definitely not a fan of this Massage Envy. So much room for improvement here….
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March 2023 by Melvin Woods
Wade is an excellent Massage therapist. Everyone @ the front including the clinic manager Juliet were friendly & helpful. As usual my experience was gr8. Thanks Massage Envy Ankeny???
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February 2023 by Ashley Legerton
Love the staff, front desk is very friendly and I love Teonna, she takes time & really listens in my consultation to understand what I want & need and delivers an incredibly relaxing massage. Immediately signed up for a membership, well worth it!
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December 2022 by Tyler Tuttle
I had a severe back injury a few months ago and my back has felt like one giant bundle of painful knots ever since. Andrea worked with me and was phenomenal. She corrected muscles that I didn't even know were a problem until it was fixed. Will definitely be back.
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November 2022 by Frankie
Massage envy in Federal Way is fantastic. They have the best customer service. I recently canceled my membership with them, just because it is/was hard to find appointments really at any of the locations. Their membership is worth it especially if you only go once or twice a month. They have great enhancement add ons as well. I've tried the muscle therapy, CBD oil and the CyMe boosts, all great additions to a massage. The CBD is by far my favorite and I definitely think it works to really relax you. I have not yet done a facial here, but that is due to personal reasons. But I highly recommend if you can ever get into the massage envy federal way location you check them out. GREAT front desk service, so helpful and the massage therapist are also very wonderful. I've yet to have a bad experience here!
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October 2022 by P Hoover
Absolutely amazing. They offer a variety of spa services including facials, massages, etc. Their therapists are top notch. I’ve been to many other Massage Envy’s and the staff here is so much better than anywhere else I’ve been to.
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May 2022 by Nick Ash
Wowie. Its actually really nice. Super professional. Doesn't matter who you get they are all good.
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April 2022 by Melissa S.
Just don't do it. They short you in time, they are clearly new and inexperienced, overpriced for the service. The reviews are low for a reason. I would recommend looking for a quality therapist with the reviews that reflect the quality you deserve.
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March 2022 by Nikki S
I personally have availed Massage and Facial services here. They do a nice job and I am satisfied with their service. I’d give a 5 if not for massage where they do not target the whole body for a full 60-minute massage. They target the problem areas after consulting you which is great, but would be an overall great experience if they give a general full body massage too. Their membership option is good and even if you tend to miss a month’s appointment, they accommodate it for you (not many places do that). Their facial services are also must try. I personally felt pampered and my skin looks better just after the first session.
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June 2021 by Emily Manthei
I've had several therapists here and they are all very good. The office staff is super nice and they make it easy to pay and schedule new appointments. They have plenty of addon services for your massage if you want or need them, but they don't push you to add anything if you don't want it.Reasonable price for an hour massage, especially if you join their reward program. Definitely recommend that if you plan on getting a massage more than once a month.I've been going here for over a year and a half now and have never had a bad experience!
