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September 2023 by Jean Brommel
Purchased a used elliptical. The salesperson made sure we had a good product that fit our needs. We are very happy with our purchase.
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July 2023 by Jon Joynt
Highly recommend. I’ve purchased a treadmill, exercise bike, and weight training system all from Matt H. Their knowledge and quality is unmatched!
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June 2023 by A Dagitz
Matt was a joy to work with. We started our research into buying a massage chair at his store, and we are glad that we did. He is very knowledge and has a great personality. He was honest about the pros and cons of each chair, and we didn’t ever feel like he was trying to upsell us. Given that massage chairs have so many moving parts that could go wrong, we wanted to buy locally so we would have local service if we needed it. Overall, a great experience!
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May 2023 by Jeff Matheson
We recently purchased the Horizon 7.0 AT treadmill from Johnson Fitness and Wellness, Clive location. We love this treadmill. It's a great value when you consider all of the options this treadmill includes: Integrated speakers, bluetooth enabled, audio in/out jack, bluetooth heart rate monitor, fan, quick dial precision controls for speed and incline, rapid charge USB port, speed ranges from 0 - 12 mph, incline ranges from 0 - 15%, deck folds up, and more. This is the third treadmill that we have purchased from this location. We have been very happy with each of these treadmills. We have worked with Matt with each of these purchases. Matt is very knowledgeable and has been great to work with. We highly recommend this treadmill and this store!
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April 2023 by Hollie Imming
Matt gave outstanding customer service! He went above and beyond! I even felt strongly enough to give him a shout out on my Facebook page!
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April 2023 by Shealynn Sara
I had the best experience while shopping for a new exercise bike. Matt is very knowledgeable and helpful with finding the best products for his customers . The store is very organized and I received excellent customer service that you don't get at the big box stores.
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April 2023 by Ryan Fincel
Horrible experience. Bought a treadmill two years ago. High end. Commercial 22i from Nordic trac for wife. Unit has less than 100 miles and broke within the first year. Has been down for over a year no help what do ever to get fixed. They gave manufacture, manufacture is a run around. Everything was under warranty. Just a horrible experience called store muliple times. No help. Don’t buy here as once sale is done they won’t help you past the sale.
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April 2023 by Ina Kajtazovic
The absolute best place to purchase fitness equipment in the Desmoines area! Matt knows his stuff and I receive excellent customer service every time!
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March 2023 by Ryan F.
I bought a high end Nordic trac treadmill and it broke a year later. Has been down for now over a year with no help from store. Called many times, they sent me to manufacture, they gave run around. Everything is suppose to be under warranty. Been on phone and gave my number. No one cares after sale. Need service technician and they don't have one. Just a joke. So disappointed.
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March 2023 by Craig Baumgartner
Bought a new Matrix T75 treadmill and it did not work properly after installation. The incline feature did not work. It was locked at an incline position. You would think the manufacturer or you would verify that all features worked properly prior to shipping it to your customer.
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March 2023 by Diane Fitzgerald
If you are looking for a treadmill, definitely go see Matt at the Clive location! Awesome customer, low pressure, and great prices. We will definitely be back!
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January 2023 by Lance McIntosh
I ordered a couple 45lb cast plate weights two years ago after purchasing the Hoist M7 at the Clive location. Matt Havlicek routinely called following up on the order over the past two years. Recently Matt informed me the cast 45lb plates were “out of stock indefinitely” through their supplier in the system but he had four rubber 45’s in the store so I decided to upgrade and picked them up two days later. I was in a rush when picking up the weights being the wife and kids were in the car but Matt’s greeting was beyond welcoming. I really wanted to stay, look around and chat with Matt but was limited to a quick scan and noticed a big improvement on selection and organization(not that it was bad before but my eye just liked it). My wife and I have always wanted a leg press and it turned out Hoist makes a hack/leg press Combo. Called Matt the next day, I came in and ordered the leg press last Saturday, it’s in Des Moines today, a day before Matt expected it, and it’s gonna be delivered and set up tomorrow, the following Friday. I’m pretty sure Matt let Integral, the delivery/install company, know what I said jokingly “it would be nice if they could install it the same day they receive it.” Everyone involved exceeded my expectations.
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November 2022 by Brett Bosworth
Matt has to be the best manager you all have. He is responsive, very knowledgeable about Fittness and worked hard to help me find the best value for our needs. I have found my future Fittness coach and company for all equipment needs ??
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August 2022 by Brandee Jenkins
Can’t say enough great things about our experience in working with Matt!I am a personal trainer and own my own training business out of my home. I was looking to upgrade my current equipment. From the very start Matt was so helpful in talking to us about what we needed. He was not pushy at all. I ordered several pieces of equipment from him with the understanding that it might take awhile for at least one of the pieces to come in. Didn’t really realize at the time how long it would take but Matt did everything to make it right for us. He paid to have two of the pieces delivered so that I didn’t have to wait for everything. He also later credited us back some more money and then because it was really delayed eventually he took care of all of our delivery and set up fees.His store is clean and his equipment is top notch. I will definitely be back when I’m looking to add to my gym. Highly recommend this place for all of your fitness equipment needs!
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June 2022 by Bailey Harlander
My husband and I were looking to buy a treadmill and were encouraged by a friend to go see Matt @ Johnson Fitness in Clive. We stopped by the store to see a few of the models in person -- they had wide selection to choose from and we appreciated the insight Matt could provide.We opted to have the treadmill delivered to our doorstep for $50 -- that arrived within two days from submitting my order. I was able to assemble the treadmill on my own and had it up and running same day.We will be recommending Johnson Fitness & Wellness to any friends. Thank you Matt for your help!
