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“The young teen knew exactly where to find what I needed. He offered a free sucker to my daughter and helped teaching me and my girl something new about Science. Successful day after looking in all the wrong places.”
“Friendly service every time you walk in the store. The small engine repair shop really sets this place apart. Wouldn't take my snowblower or lawnmower anywhere else.”
“Subzero temps and I had to deal w batteries going out on my garage opener. Simple, I know but the last thing I wanted to deal w right now. The manager and the woman at the front register were so incredibly kind and helpful. Would give them 10 stars if I could.”
“We live about an hour and half away from Des Moines so when come to town the Woodsmith store is a must stop for our woodworking business. The staff are amazing and well trained. And every product for sale there is high quality.”
“I will choose Miller’s over the big box store, even if it means I have to go out of my way to get there. Service and knowledge is second to none and it’s locally owned.”
“I first shopped at Johnston ACE Hardware during the short time (3 years) I lived in Johnston. I was very impressed and grateful for their knowledge, willingness to make suggestions, and steer me in the "right direction". I am not very experienced with "hardware"-related matters. I moved into Des Moines, but I still return to the Johnston store when I need assistance with hardware-related issues. Thank you!”
“Received excellent help from the staff and when looking for some specific tools. Customer service is outstanding, and the store is beautifully set up and organized.”
“Purchased a mower.Additional part on back order. Called to let me know part was in. Arrived to pick up part. Deb had put a note on the part stating I was overcharged $10 on my initial purchase!! Customer Service plus!! Yes I knew I was overcharged but they brought it to my attention before I mentioned it!! Deb, Ace is lucky to have you!! Many thanks!!”
“Always super friendly and helpful! Last night I had a plumbing issue. I called 5 minutes prior to closing and they confirmed they would stay open for me to get there. Just amazing service!! I think his name was Seth, who was actually outside waiting for me to pull up and walked me back to the plumbing section and another employee help us find exactly what I needed!”
7:30AM - 8PM
2151 SE 11th St, Grimes
Hardware Stores
“I was in Bomgaars a few weeks ago looking for a cinch for my horse when I met Ian. He greeted me with a friendly smile and was knowledgeable in helping me determine a good choice for my horse. I love horse talk and enjoyed swapping a few horse stories and showing off a pic or two of my “baby”. Ian really seems to care about people and providing an excellent customer experience. It is much appreciated! In addition to the customer experience I am impressed with the variety and brands this store carries. I’ll definitely be back!”
“Hoover High School would like to thank this Ace Hardware location for their donation to the Post Prom Committee. The kids had an amazing time with a fun raffle drawing at the end of the night and lots of prizes thanks to this location! We appreciate you!!”
“This is a great place to buy tools. The people there are very knowledgeable about tools. Very helpful.
There was one time I had an issue with a rewards gift card not working and the lady did not help with it. But all the other times I've gone there they've been very helpful. Always helped me find what I needed. The tools they have are great quality too. I like the selection they have. And I like the website they have to be able to look at the inventory they have online if I'm looking for a tool and want to save time trying to find it before I drive there. Good tools. Good service. Great selection. Helpful staff.
And they have good deals also.”
“I paid cash how do you know my phone number LOL.
Friendly people and what are the employees found when I was looking for he had to look it up on the computer and come back to find it for me. He was very happy and said have a good night! I wish I could remember his name. I don't like shopping and he got me in and out real quick so it was a good experience ✌️?✌️”
“Great store!
I love that they are open 7 days a week--helpful with last minute projects. The staff is friendly and helpful. Ace has an extensive selection of all sorts of hardware, home, garden items. I love browsing, never know what I'll find! The website is great for ship to home or an in-store pickup.
Like the ads say, Ace is the Place!”
“One of the employees, maybe the owner helped me find the parts and tools I needed so fast that I was able to make it into the office even earlier than I do on a normal day.I really appreciated that I can buy single washers for 10 to 15 cents a piece rather than spending $5 or $6 on a bag at a big box hardware store and getting way more than I need that I'll probably never be able to find again if I would actually need them again.”
“I can usually find what I need, and the staff is always helpful and willing to admit they just don't understand what I'm trying to do (I have really weird ideas sometimes).”
“Great customer service experience every time I shop at Lowe's. Easy refund policy and knowledgeable staff.
I have been able to find all the tools & supplies that I've needed, as well.”
“nothing beats the smell of walking into menards on a spring day. i love this location and am here biweekly to by cat food, the staff is usually helpful and friendly! i love how they are open a bit later incase i need something last minute, like cat treats or dots pretzels.”
“We went to Lowe's to get the best deal on an appliance!! Kara made sure we did!!! She greeted us with a friendly smile!! She is very knowledgeable! The one we wanted wasn't in stock. We decided we would take the store model. Kara took a lot of care in preparing the appliance for us to get it home safely without breaking anything! When she called for help, all available employees came to help! We were greeted again by many employees!! Jonah and another member were there to assist with the heavy lifting! Christina came in at the end for a friendly conversation while we secured our new appliance!!! We will definitely be back to Lowe's in West Des Moines!!! Everyone is so helpful and responsive!! Truly a great experience! Thank you Kara, Jonah, Christina and many more members of the Lowe's family!”
“Needed some rough cuts done on a piece of plywood. I've been used to being disappointed by my service but not this time. Walter, absolutely knocked it out of the park. Was precise and helpful. Could not recommend this Home Depot enough.”
“I was just at the garden center and had the most helpful young boys. They went above and beyond and I want them to be recognized. It is hard to find good help these days and someday I would love if these boys worked at my company.”
“Needed some rough cuts done on a piece of plywood. I've been used to being disappointed by my service but not this time. Walter, absolutely knocked it out of the park. Was precise and helpful. Could not recommend this Home Depot enough.”
“I am so thankful to the manager Adam and the employees at this store - I teach elementary music and they helped me with a bucket drumming project for school. They were so kind and helpful, I had a great experience!”
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“I shop this specific Menards frequently for my real estate business needs as well as my personal home & garden needs. Whenever I submit the 11% rebate receipts I am promptly sent a check which I greatly appreciate. I recently took on a “dirt kitchen” project for my toddler, soon to be pre-school granddaughter. So many products, odds & ends I needed for this to make it the hands on discovery learning play experience I wanted for her. I was able to find everything I needed at this store & all of it including the wood was extremely reasonable. Appreciate the staff here. Thank you Menards!”