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October 2023 by Jo Lease
Very knowledgeable. I took my daughter who has planter fasciitis and they fitted her for shoes and recommended a podiatrist. She's finally able to get the medical help she needs.
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September 2023 by Allyson Heston
Man was very knowledgeable and helpful to my friend. Gave her lots of options. I just wish y'all had motorcycle shoes as it too is a fitness sport.
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August 2023 by Tina Eickelberg
Awesome experience! The customer service was seriously top-notch. Mary, who helped me with the fitting was so knowledgeable and just had some good energy. Even the guy at the checkout was incredibly nice. Definitely one of the best customer service experiences I've had!
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July 2023 by Melanie Rupp
This is where I always go for shoes! They always have what I am looking for.
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May 2023 by Betty Hedrick
I wear a brace. Lyndsay made my first fitting experience completely comfortable. Hokas are the shoes that work and I get to shop locally.
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February 2023 by Jamie Anderson
Louden was an exceptional shoe expert! He helped my son find the perfect running shoe for high school track!! He was knowledgeable about not only the shoe, but also cross- country and track!! Students also get a 15% discount!! I highly recommend a stop at Fitness Sports in Clive, IA!!
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February 2023 by Brian Lee-Bowens
There fast with shipping and have what you need when everything is on the line. My daughter is running in states and nationals in boston they were the only ones that had what we needed in the country in the size we needed!!! Nothing less than Professionals
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February 2023 by Jo Whitney
Great shoes and personalized sevice. Louden was a huge help in finding the correct fit for two family members. Love this store.
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December 2022 by Andrea Todsen
Pediatrician recommended. We buy most footwear at Brown's. Fitness Sports has children's shoes while they don't. FS also has larger sizes in-store. They support lots of local school teams. This will be a welcome addition to our shoe buying. Pricey like Brown's; good shoes aren't cheap.
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December 2022 by Philipp Reist
Very competent staff that helped us properly size and choose running shoes! Highly recommended!
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October 2022 by Unpaved Man
First time visit yesterday. My wife needed shoes. Great experience. Thoughtful, kind, attentive team at the store provided a level of service you just don't see any more. Five star experience.
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August 2022 by Scott B
Absolutely the best store for running shoes for all types of fitness pursuits from walking, jogging to running marathons. Attentive, knowledgeable and professional staff who care about getting you in the right pair of shoes. Thank goodness this store is around and just so incredibly better than a big box operation.
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August 2022 by Scott Kilborn
Very good personalized help! Love my new shoes!
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June 2022 by Brittany Reed
I use to come to this store when it was under different ownership - that customer service was next level. I had never experienced better customer service and care any where. That owner was amazing. My experience recently, now that it’s under different ownership, was very different. It wasn’t horrific, but it wasn't anything that makes me want to go back or not just order what I want online. I want and like to support local shops, but this left me feeling ‘meh’. I initially went in almost 2 weeks (not quite) to get new shoes. I even took in my current shoes to hopefully make the process easier for whomever was going to help me. I went in around 3ish on a week day. There was a woman at the counter chatting with someone and a gentleman helping an other customer. It was more than 10 minutes before I was greeted or acknowledged (“I’ll be with you in a few minuets”). I sat and waited patiently. They didn’t have my size in stock, so they would need to order it- totally understandable. I received a call today that they were in. I went in to pick them up. I figured maybe the first time I was in that the staff were having an off or low key day. I thought today might be different. I went in to pick up the shoes. I was met with a luke warm greeting (but hey, I was greeted!). The woman sitting at the front desk eating went to get the shoes and asked if I wanted to try them on. I said yeah. We went to sit down for me to try them on, meanwhile the entire time she is holding her food and continuing to eat. I tried on the shoes - the newer model has changed a bit (that’s not the stores fault or issue at all) , but I still decided to get them. Perhaps the service I received from the original owner was so stellar, that it made this recent experience with new staff and owners lack luster at best, and has left me very ‘meh’ about it. The past experiences I’ve had there vs my most recent are day and night. The selection of shoes is ok and the location is easy to find.
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June 2022 by Jim Lohr
My feet are size 15 AAA and I've been able to find several pairs of shoes that are comfortable.
