10AM - 7PM
1800 NW 86th St STE 23, Clive“Karina is super friendly and professional. She explained the service plan thoroughly and even got me a referral discount. When there was an issue setting up my phone, she set up another phone and advised if there were any issues at all , that I could exchange it within 7 days. The entire process was simple and I truly appreciate how patient she was.”
10AM - 8PM
9901 University Ave Suite 300, Clive“Just wanted to say thank you to the staff of Verizon (University Ave, and Jordan Creek) whom I worked with today to get my 93 old mother an updated 5G phone. Truly amazing, kind, helpful, professional - each and every one. Just when I thought good service was a thing of the past - I found an oasis of excellence in Verizon today (two stores and one person on phone). Thank you sincerely - your help and exemplary service is deeply appreciated!”
“I have brought my iPhone to this location twice in the last couple of weeks with issues. Lexi has been enormously helpful both times. Honestly, she’s been the most helpful customer service representative I’ve dealt with at any company in the last 12 months. Thank you for a wonderful experience.”
“I replaced a microwave. I had a phone conversation and an online chat, both of which were helpful. I was able to select what I needed from what was immediately available. In a couple days a nice guy came and installed for me, and took my old one. The whole process was pretty timely and painless. The microwave works fine. I’m very pleased with my experience.”