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January 2024 by Emily Sundet
We followed Traci to BB after the closure of Trendue/Estilo! Can’t say enough great things about her- knowledgeable, professional, sweet, and accommodating. Thanks for a great spa day :)
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December 2023 by Jenene Armstrong
I had a 90-minute massage with Cori and it was a great experience! I wasn't sure what to expect, but had a 20% off coupon so decided to give it a try. Cori was so knowledgeable and helped me understand why I had tight muscles and sore feet, and explained what she was doing to help. She is also very accommodating and pays close attention to your needs. Don't worry that she talks a lot though - I asked a lot of questions, but if you want peace and quiet she is very respectful of that as well. I also think the value for what they charge is excellent, and I highly recommend scheduling a massage with Cori.
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December 2023 by Roberta Reeder
Cori was amazing..so helpful and nice
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December 2023 by Donna Weinkoetz
I was there and had my nails done by Haley. Not only was she nice but she did an excellent job on my nails! I will keep coming back and recommend her to everyone!!Donna W.
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November 2023 by Roxy G
My experience was horrible! I spent almost 4 hours there just having my old dip removed and new nail dip put back on. Then the top coat peeled off once i got home. So I had to go back 3 days later to have then fixed. The nail tech, Haley, then spent another 4 hours redoing them! What????Good thing that I'm retired and didnt have a lot to get done that day! She also had an Uber picking her up at 5 pm. I asked her to postpone it so that we could at least finish them up. She said no and left me under the heat lamp drying my nails. Then a week later, I had to go to another shop and have the top coat properly done-for another $15 dollars! I defintely will not go back!
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November 2023 by Cari Jacobsen
Love shopping the sales here. Athraa did a wonderful job on my eyebrow tint, and later, when I called concerned it was a touch darker than I wanted, Teresa was able to tell me how to proceed to remedy the issue at home.
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October 2023 by Kelly Smith
I had the most amazing experience at your store today thanks to Teresa and Micaela. Not wanting to drive 15 minutes each way only to find out the product was not available, I called the store ahead of time. Teresa was so helpful, confirmed that the product was in stock, and saved two of them behind the register for me until I could get there. When I stopped in to exchange two items that I had accidentally grabbed the wrong product name of, Teresa and Micaela assisted in the exchange and also helped me find three fun, new nail polish colors to add on to my purchase! They were so friendly and helpful. Teresa had just received a delivery of smoothies and when I inquired where they were from because they looked delicious, she gave me one!!! I absolutely didn't expect this, but the random act of kindness warmed my heart and added to the exceptional customer service experience. I know Teresa couldn't have known that I am on day 2 of a 2-day break between work/travel, exhausted, a little stressed, and had been just really struggling to find positivity in my afternoon..but her kindness brought a smile to my day, and the sun felt a little brighter on my drive home. The smoothie was delicious, Teresa was right! The polish colors will make for a perfect make-over day with my two young daughters, as we share a few more hours of family time this weekend. Thank you for the wonderful service, the genuine kindness, and the reminder that the world is full of beautiful people. ?
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August 2023 by Aubrey Hutson
While on vacation I stopped at this store and was looking for a product to thicken my hair without making it too frizzy and unmanageable. I purchased the Loma moisturizing shampoo and conditioner. The conditioner was Ok but the shampoo stinks and was almost watery. The woman that helped me had no bottom teeth and she was super rude. All the testers were expired and there wasn’t any toilet paper in the restroom but I did see a roach or water bug crawl by the sink! So gross! Horrible experience!! If I could leave zero stars, I would!!!
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August 2023 by Theresa Mulhern
I am delighted to be a new manager for this store. My family has been coming here for years to both the salon and the store. I have an amazing team and I am looking forward to a great rest of the year!
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August 2023 by Adelisa Avdic
Wish I could give it 0 stars. Store is under terrible management, the younger girls working in the evening have been great! Don’t recommend supporting this company period. ✨
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August 2023 by Brandy Mcfall
Went in to get color safe products for my blonde curly hair and they didn’t know what to recommend or knowledgeable on how to help protect my curly hair.
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August 2023 by Lacey Cake
DONT RECOMMEND. It’s gone down hill since the last time I was in. The manager of the store (older lady) is not knowledgeable on any product. One stylist working in the whole salon. It seemed like no knew anything I asked. Not sure if they are going to close down or something but I won’t be back.
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August 2023 by Sara Mundy
I walked in and inquired about an eyebrow wax. I was placed with Rachael who is a newly graduated esthetician. She was extremely enthusiastic and very knowledgeable. I am a cosmetologist so I know many people in this line of work. She not only did an amazing job, but she was very professional and made me very comfortable. The salon was very friendly and all the staff were willing to help as she was still learning the computer system. She even helped me find some product I was looking for. I will 100% be going back and I will be scheduling a lash lift and tint in the near future.Services: Eyebrow beautification
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August 2023 by Katie Hall
Jackie was awesome! Went in looking for some help with the humidity and hair fuzz and she was super helpful in explaining the options and pointing me at different products to try, at varying price points. So thoughtful and helpful-- thank you!
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July 2023 by Hannah Albrecht
I loved Beauty Brands!! I had a signature facial with Rachael, and it was AMAZING!! Everyone was so kind to me. It was relaxing. Perfect self care day. 100% recommend. ?? My face is GLOWING.Service: Acne treatments