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July 2024 by Beth Draheim
They were helpful. I was looking for some specific travel brochures though and was disappointed to find out it's apparently all online. Some things need to be in old-fashioned book form.
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March 2024 by George Lautner
Excellent service , nice folks ! Efficiency and friendly attention is thier finest quality.
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March 2024 by Julie Flores
Helpful, knowledgeable, friendly
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March 2024 by Adam Kehn
Excellent service from staff in getting a passport photo for our 4 year old. Quick in and out with a smile and friendly professional service.
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March 2024 by Jack Robbins
Worse company I've ever had insurance through.. started out great for the first year.. then I had to get a new card because someone stole it.. and I got penalized for a late payment over me having to switch cards.. they changed my auto pay and made my payments higher.. do not use this company
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January 2024 by Ike Moon
I really wasn't going to leave a rating at all because I know these are terrible weather conditions, even for tow trucks. I just wanted to vent that if you realistically don't know if helping your clients is possible, LET THEM KNOW. I was prepared to wait in my car for a couple of hours, not days. I let them know my situation and only after the fifth call did they think to advise me to be escorted back home via a Lyft driver that they couldn't even find. Fortunately my car miraculously started working again and I got home just fine, but it was one of the scariest nights of my life. I have the utmost empathy for you guys and your crew, I just wanted to remind you that being honest can make a huge difference to someone, even if it's to say you can't fulfill your promise.
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December 2023 by Destiny Brown
Been with AAA for maybe 3 months. Chad was very helpful with purchasing the insurance but extremely silent and slow with any follow up questions. Canceled my policy and will not to business with Chad again.
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November 2023 by Christine
If I could leave 0 stars, I would. I have never been lied to and insulted by one company in one afternoon. Being told I could have my car towed from the mechanics parking lot where it died (on recording) after I already had gotten both the key and permission from the mechanic to do so. Then told not only would they not do it, but accused me of stealing my own car.Never been insulted in such a way by any other place I have lived by any other company. Be warned when wasting your money.
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October 2023 by Uther Pendragon
Excellent customer service!
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October 2023 by John Barrett
Great advice for travel.
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September 2023 by Brian Pressler
Great experience. Got an intentional driving permit really fast! Friendly people, also bought trip insurance. No pressure, very helpful.
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July 2023 by Mary N.
I had a great experience, and received a competitive multi-car insurance quote. Also became a AAA premier member due to an awesome discount. I recommend looking at their products.
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July 2023 by Shalini Babu
SUPER FRIENDLY STAFF and so quick!!!
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July 2023 by Jon Ahrendsen
Quick service photos are free for AAA members.
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July 2023 by ALS
Very friendly and helpful to AAA members and others
