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August 2024 by William Gallagher
Greg was very helpful in explaining what services were being performed and the expected time frame the car would be ready.
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August 2024 by Debra Weinechenk
Antonio took good of me with my Rava4 got air in my tires and a car wash he is super nice very friendly
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August 2024 by Kristy Wagenecht
Let me start by saying that I do not normally leave bad reviews because mistakes happen and everyone has a bad day once in a while, but that does not apply here. It was more than a mistake.
Do yourself a favor and pay the money to do your own Carfax check on any used vehicle you buy here. They sold me a vehicle (2 years ago) at a higher cost than what the vehicle was worth, due to an accident that they did not disclose to me. I was absolutely shocked when I went to another dealership and they disclosed it to me when looking over my vehicle. I told them they were wrong and I was insulted by their offer and I walked out ??♀️. Then, when I went to Billion to attempt a trade in, they are offered me even less than the previous dealership and brought up the accident. This accident was recorded in 2021 and I bought the vehicle in 2022, so Billion (Chad) definitely had the information available to them. They aren’t even trying to make it right. I think I am owed about $3000-$4000 plus interest and taxes on that amount, if I look at the 10% value a minor accident takes off a vehicle, but it could be up to 50% depending on the extent of damage. I would have never paid the amount I paid if I was given this information. There is also an odometer discrepancy on this vehicle, keyed by Billion, but I don’t think that was intentional. I did double check all of this information with a third dealership who offered me more than the first 2, but sat down and showed me all of the information on my vehicle.
On a positive note, I will say I haven’t had an issue with any sales associates. I enjoyed working with Alex, so if you do your homework, he would be great- just don’t trust those above him, who are actually calling the shots. And I have also had great experience with the service department.
Unless they decide to look into this and make it right with me, I will not be returning.
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August 2024 by Rhonda Birely
Amazing service. Quick with helping get the vehicle I wanted and approximate payment I wanted to have.
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August 2024 by connorrampage
Trying to get someone in parts but no one will pick up. Service
department was rude.
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May 2024 by Jerrod Dotson
If you’re looking for a great car buying experience that’s hassle free and no pressure see Dylan!! Very helpful, knowledgeable and kind. He’s someone other salespeople could take some notes on how to treat people. Our new vehicle was ready on time with everything done we asked for and no surprises. Everyone we encountered was great. Would definitely recommend buying a car here to anyone! Thanks again for your help and kindness!!
GOD bless!!!
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March 2024 by John Larma
The experience in purchasing our Sienna was very smooth and we are definitely happy with the help we received from Chad and Tara to make this a pleasant experience. Everything was handled remotely in one day and the vehicle was delivered the next day (300+ miles away). We couldn't be happier with this purchase.
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January 2024 by Tim Swamberger
Great experience working with Dylan and Chad very helpful and knowledgeable
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January 2024 by Sabra Davis
Dylan took great care of us! Answered all our questions and at the same time was not the usual high pressure sales- which we appreciated. If you’re looking for a Toyota in the Clinton area look up Dylan!
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October 2023 by Jack Marshall
Was told there was a mandatory 3390 added into the price for a warranty that I neither want nor need. Blatant cash grab where the dealer will make an additional 3k for some snake oil they added to the car.Bait and switch doesn’t work for me
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September 2023 by ZzzKathy KingeryI Kk moo duO Kk
Called about a vehicle was told they found it but it has Valpro protection put on it already so I have to pay $3390 for this I don’t want it and would never get he said all hybrids come with it I’m not stupid my best friend runs a dealership I talked to him about it he said no they do not the dealership puts it on I already have a hybrid and it don’t have it on it. To make it even better he said no big deal may people want that vehicle so someone else will buy it. No wonder why dealerships don’t get repeat customers sorry I take that back Rick Backua in Stockton and Freeport he’s the most honest dealership I’ve ever used but they don’t sell Toyota or I would be buying from him.???
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September 2023 by Prince Caspian
Worst experience! Took three attempts to get my tags though the DMV. Finance had difficulties getting my taxes correct. DMV won’t issue tags, when the taxes aren’t paid. Wasn’t allowed to pay them upfront to bypass the dealer ship. Still ended up paying a $1000 more than they quoted me.
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August 2023 by Frank Lammers
Dylan was a class act and a great help. Ask for him
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August 2023 by Dave Brown
Dylan Solberg made my new RAV 4 HYBRID purchase smooth as glass and has the answer to any questions I have.
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July 2023 by Dr. Beth Summers
Greg helped me out. I recommend this place! Thank you
