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May 2024 by Vada Baker
WM's service is excellent.
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May 2024 by Heather Hollo
… Excellent service! Always available for questions and to help us get the best service for the best price! Love working with their staff!
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March 2024 by Hannah Snyder
DO NOT RECOMMEND-This company charges for ridiculous "overages", aka an item is peeking over the bin by half of an inch, which apparently is a "safety issue" to the drivers....that do not exit their truck.
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November 2023 by Dennis Brooks
Very timely serviceService: House & garage cleanouts
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August 2023 by Debby Baker
Exemplary service but it’s almost beyond our budget. If the fees go up again, we’ll have to stop.
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April 2023 by Chris Lehman
Great company Great service. Drivers are the bestServices: Appliance removal & disposal
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March 2023 by Hodgepodge Enginerd
They are reliable with their service. I live in a rural area and that can be hard to find.Service: Trash removal & disposal
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March 2023 by Perry Tharp
Great service, friendly drivers and very respectful of our property and containers. A little pricey but we think the extra cost is worth the service they provide.Service: Trash removal & disposal
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March 2023 by Casey Robbins
We set up new service at our new home, this company delivered the bin when they said they would and has been on time weekly for pickup. I signed up online and it was easy and we have had no issues.Services: House & garage cleanouts
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March 2022 by Raymond Osbon
It is expensive for pickup and the yard is not made available at reasonable times It is shame we have no other choice.
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March 2021 by D W
Used a 20Yd roll-off. Delivery & Pick-up were timely. Rec'd advance notices with the truck was coming. Would use them again.Service: House & garage cleanouts
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March 2020 by Jason Riley
These guys were absolutely terrible. They were late or didn't pick up the trash more often than not, and they would always say the unit was blocked. It never was. They had a problem canceling the contract, we ended up paying for months after we switched to a decent company, stopped paying after that and eventually they picked up their rusty old bin.
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March 2020 by Ken Jordan
I did not want to give you one star but I had to so that I could leave this. I have been trying to cancel my account for several months now. I called the so called “support desk” as l had changed my email due to an IPS change. I went to the online account area and changed my email to my new one every where I could. I was still not receiving emails on my new address. I called support and talked to somebody there and they said that that they would send me an email link to my new email address to change the old email address. I never received anything. I called in to cancel my service and got no response by email or phone. Today I get a reminder that my bill is due! Funny they can respond to me when they want my money.I don’t want your service, or anything to do with you anymore. Quit sending me requesting money, I Quit.!!!!!Ken JordanPS I give you -5 stars!!!!
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March 2020 by shane lullmann
Terrible service!
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March 2019 by John Innis
We have been using Waste Management for our local trash service in rural Linn County for over 11 years. We have been consistently disappointed by the cost and quality of service. They are charging more than the competition and don't offer recycling service at all in our location. We have had many missed pickups that they did nothing to resolve. Their prices have gone up repeatedly and significantly over the last 10 years. They keep adding extra fees and charges. When we finally got fed up and changed services, they told us they would charge us another $52 to pick up their container. We paid this final bill then got another bill for a late fee, even though we paid the pickup fee over a week before it was due. Waited on hold for half an hour with customer service to get them to remove the bogus late fee. When I finally got to talk to someone they were very friendly and helpful and agreed to remove the late fee, but I am still upset at having to waste so much time and effort on this. Dropping to 1 star. They earned it! I strongly recommend you avoid this company. There are better service providers in the area.
