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June 2024 by Miya Jenae
How haven’t I Gotten ANY mail in almost 2 months and the office doesn’t have any mail their holding? Is the driver stealing my mail? Are they losing it? I’ve NEVER had this issue and there’s no way they can’t “do anything” WHERE IS MY MAIL???!!!!!!
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May 2024 by CoraLee Brill
Hate this office. I live in an apartment and I check my mail every single day. Not sure what kind of people they hire for deliveries but at some point they decided my empty mailbox was full, put a full hold on all my mail for the last month, and didn't give me any kind of notice. I have 2, now 3 complaints lodged against this office and their driver. Now I have to take time from MY job to go down there to grab all of my mail that should have been delivered to me in the first place. The most incompetent, non-communicating, hot mess of a post office I've ever experienced. I've had better experiences with post offices in Tampa, FL. That should say everything.
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May 2024 by Kelley Vernon
4/26/24 a great black guy was working when I arrived to pick up a a package had 8 people in line with no help .soon 14 with no help .finally I spoke up after waiting 40 min . 2 females one black one white came out offering 2 lanes for people picking up. They should of been there 30 mins before .he was overwhelmed and they were back there ignoring everything. I give him the credit for containing himself .his colleagues left him on a Friday at that time and didnt care . He deserves an award for his composer .
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April 2024 by Morbius the Cat
Had to go into the office twice to get my package. Was told it was with a carrier and on it's way. Had them check in back anyway and low and behold they found my package.of course the guy who told me that and the one who found my package were two different people. I hope someone loses their job for incompetence. Absolutely terrible!!! Do better!!!
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April 2024 by Abraham Ajram
Very Friendly and Helpful
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March 2024 by Socialfrek
Got the certified letter sent to me.
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March 2024 by Robin Young
Got the certified letter sent to me.
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February 2024 by Stacie Manns
My package wasn't delivered because, whomever was the carrier for that day stated that the package was undeliverable or "no such number " when in fact the mail was delivered that day to the SAME EXACT address!!!! Go figure!!! Either the carrier was too lazy to carry the package, cuffed the package or thought I didn't live there was the reason for not delivering the package. This is a residential group home, in which I am over as a supervisor and I am always there, thought it would have been a good idea to have the package delivered safely, but no UPS thought it would've been easier for USPS to continue delivering the package, only for it to get sent back due to the laziness of the carrier not recognizing the house number. I'm flabbergasted & deeply annoyed by the unprofessionalism of that carrier that I was inconvenienced by. Still have yet to rectify the issue, didn't even try to re-deliver the package or anything. Just sent back and sadly, it had the CORRECT ADDRESS on the package. Laziness, no consistency or effort on the part of the carrier. This location needs to have a consistent carrier over in the area because it's been three to four different carriers' in the last six months. This says alot about packages being sent back or undelivered due to the unfamiliarity of the area. I'm just livid and done. I have another package coming & it better get to the shipping address that was clearly on the shipping label on the last package. I will physically make my way to this location and speak my complaint personally. ?????
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January 2024 by Soonyoung Cho
Good service ? all nice and kind
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December 2023 by Paula June
Don’t bother calling this location because they won’t answer the phone! You are better off going in person to try and resolve your issues. Track your mail because they send it elsewhere instead of delivering to you!
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July 2023 by C O
The worst mail delivery I've ever had. Look at the apartment number. I'm to the point I don't want to get anything delivered because the mail service here is complete trash.
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June 2023 by Zach Lewis
Unbelievably slow service. If you like waiting in line, this is your place!
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June 2023 by Nate “PNO”
Laziest of all people...they won't knock on your door to deliver a package they'll just put the slip in your mail box and call it an attempted delivery. I hope the USPS goes out of business and fails ASAP. Worst employees of all. These days it seems no one wants to do their job and if they actually attempt to do their job, they don't even try to do it half way right. I think everyone who works here was starved of oxygen while in the womb. I give them negative 3 stars.
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May 2023 by Rachel Zimmer
The worst experience I have ever had. I tried calling x3-4 times this past Monday and finally someone answered instead of letting it go to voicemail…again…at the end of the call the lady told me someone would reach out to me with a phone call from the delivery team about re-delivering my package to the correct address within 2-3 days…after 3 days I called to check in because I hadn’t heard from anyone…the lady that answered said that she had no idea what I was talking about…nothing had been marked down in the system about the matter…she said she would “look into it…” I still haven’t heard back…yet again…its been a week…no updates & my package has still yet to be delivered. Nobody here seems to know what they are doing. This is a very incompetent team and they obviously don’t know how to communicate within their team. At this point I would be happy to go pick up the package myself, this is ridiculous.Come to find out a week later after the disaster above ^^^ USPS sent my package back to the sender and it’s currently in IL. After continuous requests to send it to a forwarded address in Marion. They didn’t contact me before sending it back, just told me I’m SOL when I just called for an update —again, since nobody had ever called me back. I asked to speak to a manager & the manager was just like yeah you are SOL. No wonder none of these people give their names either, shadiest system of coworkers I have ever experienced.
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December 2022 by Fawn Mercer
I don't like talking to an automated person when it comes to packages what happened to talking to real people I want to talk to an agency and I want to talk to him now
