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October 2024 by K Lewis
I came in to have the free tire balance and rotation. The employees were very friendly and had the work done in about 20 minutes. They helped me load my purchases in the vehicle since it was still in the garage bay. Overall a pleasant experience:)
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August 2024 by Kord Sellers
Considering I pay for a Sams membership, you would think tires would be cheaper than the exact thing sold at Walmart across town.
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June 2023 by Beyond Elite AT&T
I work here for AT&T & they have great and knowledgeable associates that work hard all throughout the store
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September 2022 by Jessica Sue
Horrible horrible horrible rude try to call they hang up don’t help
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April 2022 by Tina Marie A.
I love the Hiawatha Sam's Club whether it's stopping to grab a few things or doing my monthly shopping. It's easy to get in and get out with the self check out process and even better you can use the Sam's Club app or scan and go it speed your trip up and get you out the door lickety-split!
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March 2022 by Alexis Hawkins
Attempting to get anything handled through this establishment has been an absolute nightmare from start to finish - would give 0 stars if possible
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February 2022 by Brita R.
I went to this Sam's Club in Cedar Rapids and was greeted kindly at the front door and decided to go over and look into getting a membership. After looking into everything, I decided to get a basic Sam's Club membership. The clerk at the Member Help Desk was very kind and informative. Then I proceeded to walk my cart around the store and found some great deals along with complimentary food stations along the way. Overall, good experience!
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December 2021 by Brannen B.
They need to take down displays that are sold out. I went in to buy some headphones that I had looked up two days before. The display was full of cards for each of the 4 colors that you could chose from. I picked my card and walked to the front to purchase them and was informed that they weren't in stock. Not only didn't they have them now but they did have them the 2 day's before. Talked to the store manager and asked why they would leave a display stocked with cards for an item that they haven't had any product and don't really know if they will ever get any more. She just said the company makes us and walked away. This happened last year when we ordered an item online and went to pick it up and was told that they showed there was on in stock but it disappeared. Both times worked didn't really care There is no costumer service at all here. I left my membership card in their trash can on my way out. This kind of stuff doesn't happen at Costco. Not yet anyway. and employee seem to actually care. Not really a big priority to Walmart / sams.
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September 2021 by Ro Wendsley
I love going to this location. It’s so easy to shop here compared to other Sam’s Clubs I visited in a handful of states. Always clean and organized.
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May 2021 by Sarah Graves
Maybe if they hired a couple more employees to run the cash registers instead of relying on self checkouts and stopped rescanning every item on the way out the door, paying wouldn’t take longer than shopping.
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April 2021 by Brandon E.
Line-free checkout plus digital admittance via the app make this place great!Some great deals here like Blue Buffalo dog food. Take time to check everything out
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November 2020 by Tara Sternhagen Krause
9 + pallets of Toilet Paper and pallets of paper towels. Was rudely told we couldn't have 1 package of each because they are being saved for their employees.
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July 2020 by Traci Nelson
DO NOT BUY TIRES FROM SAM'S CLUB!!! They promise a warranty and free flat repair, but REFUSE to do it due to the "Covid-19" excuse, send you to another tire store, with no reimbursement!!!
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February 2020 by Mary Pinter
Be sure to download the Sams app. You can scan items, pay for them and skip the checkout lines.
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February 2020 by Ravi Chandra
This is the second time I purchased my tires at this club and I expected if not great at least a normal maintenance when required. I had a flat tire and I get an appointment after two weeks. The reason they say is they don’t have enough personnel to work, so much for being a plus member. What am I supposed to do in an emergency? I am taking my business to the discount tires here after and never coming back who have offered to fix my tire for free on the same day I called.
