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December 2022 by Briana Fernandez
When me and my friends went in a girl with pink dyed hair gave us a really dirty look and when we asked her a question her and another girl with strawberry blonde hair answered very rudely and gave us a lot of attitude
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August 2022 by Abby Schildroth
Store looks absolutely horrible. Clothes everywhere and nothing is organized. Staff was not helpful except for Ethan. Ethan helped me shop and gave me his full attention. The manager Jacob was just walking around with a clipboard not acknowledging any customers. Overall very dissatisfied with my visit today. The store looked absolutely amazing a few months ago… really went downhill.
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April 2022 by Isaiah Malwry
Horrible service and management/negative enviroment.I was shopping there for about an hour or so. I overheard 3 of the employees there talking negatively about another co-worker. Speaking negatively about how the person they were speaking about works and that they hope they quit or they get a chance to get them fired. One of them even spoke about fighting them?! They were seemingly constantly distracted, it took them a few good minutes of doing seemingly nothing but talking before I could be rung up. The store was relatively messy and not kept up with. and I received no help from any of those present employees until 20 minutes later.
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March 2022 by Terrell Jordan SR
Awsome prices good quality merch..
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March 2022 by Jodi Thein
I really wish you would add Plus sizes in Waterloo ia
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October 2021 by Tamiqua Brown
I just had an awful experience today at rue21 in the lindal mall. The line was so long and they only had one gentleman on the register while I heard like 3 to 4 girl in the back room just laughing as loud as possible. When I complained the gentleman said he was so sorry and yelled for one of them and none of them responded they all just kept laughing. I had to wait a ridiculous amount of time but the young man apologized to everyone for the wait and everything, he seemed so kind and made my experience just a bit better he deserves a raise or something because he handled that long line as quick as possible and still managed to be so polite to everyone. I hope my next experience goes better
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October 2021 by hannah bontrager
Super clean and nicely set up. Friendly staff!!
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September 2021 by CTN
Teenage daughters love store. Great rewards program.
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August 2021 by Anonymous
The girls that were working there would rather talk to each other & pretend like they were busy than acknowledge me or say anything. I had to ask the girl who worked at the cash register to get me a men’s fitting room.
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December 2020 by ‘95
The girls that were working there would rather talk to each other & pretend like they were busy than acknowledge me or say anything. I had to ask the girl who worked at the cash register to get me a men’s fitting room.
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December 2020 by Carrie Stick
Might need to update hours due to I was there this past Sunday and it was still closed at 12:30PM
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October 2020 by Latoya Shepherd
Love the fragrances
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October 2020 by Sunshine MyOnlySunshine
Linsey the assistant manager is amazing. She always helped me find what I needed. She is amazing
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June 2020 by Lolo Embery
Store closed 50 minutes earlier than online time.
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March 2020 by Hailey Blackford
I loved the clothes and everyone was polite
